Housing Operations and Conference Services Coordinator

University of Northern Iowa Alumni and FoundationLexington, MA
$45,000Onsite

About The Position

Provides leadership and oversight of mail and information desk operations within University Housing, supporting residential, summer, and conference programs. Supervises and develops student staff, including summer Resident Assistants. Responsible for budget development, fiscal oversight, and monitoring financial processes for Redeker Center and Towers Center operations. Coordinates and supports conference operations, including planning, service delivery, and ongoing client communication for programs with significant revenue impact. Recruits, selects, trains, schedules, and evaluates staff. Serves as a rotating on-call operational resource for Residence Life Coordinators and provides guidance related to emergency response and protocol.

Requirements

  • Bachelor’s degree
  • At least one year of experience in a student life related field
  • Supervision experience
  • Strong written and oral communication, administrative and organizational skills required.

Nice To Haves

  • University residence hall leadership experience, including on-call emergency response experience
  • Skill in utilizing computer software and online systems preferred.

Responsibilities

  • Provides leadership and oversight of mail and information desk operations within University Housing, supporting residential, summer, and conference programs.
  • Supervises and develops student staff, including summer Resident Assistants.
  • Responsible for budget development, fiscal oversight, and monitoring financial processes for Redeker Center and Towers Center operations.
  • Coordinates and supports conference operations, including planning, service delivery, and ongoing client communication for programs with significant revenue impact.
  • Recruits, selects, trains, schedules, and evaluates staff.
  • Serves as a rotating on-call operational resource for Residence Life Coordinators.
  • Provides guidance related to emergency response and protocol.

Benefits

  • Excellent benefits package for eligible non-temporary positions.
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