CONFERENCE COORDINATOR

Compass Group•Chesterfield, MO

1d•$45,760 - $49,920

About The Position

The Conference Coordinator is responsible for the booking and coordination of all group-related functions, responsible for the maintenance and upkeep of the reservation scheduling system and acts as the primary liaison between the Pfizer client and the Pfizer Conference Solutions Department and conference rooms throughout the Pfizer St Louis/Chesterfield campus.

Requirements

Hospitality Experience required.
Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress
Teamwork – one team mentality, demonstrate respect, share the workload, and trust your colleagues
Multi-tasking ability – balance multiple inputs and needs to reach the needed objective
Flexibility – be enthusiastic, adaptable and resilient
Attention to detail – seek clear understanding and drive all issues to successful resolution
Time Management – use your time effectively and productively
Communication – understand verbal and non-verbal cues, be an active listener. Show genuine respect and empathy
Interpersonal skills – demonstrate cultural awareness. Create memorable experiences. Demonstrate care for others.
Problem solving – accurately and objectively define issues. Take initiative to resolve.

Nice To Haves

Three years hotel, convention/conference, or meeting planning experience preferred.
Management/supervisory experience is helpful.

Responsibilities

Address client requests for availability of conference rooms via phone, in person, or e-mail.
Schedule meetings & events accordingly using the existing scheduling system for that particular space while being responsible in regards to room management and utilization guidelines.
Assist with catering administrative tasks and set- ups as needed.
Assess and offer creative suggestions and recommendations for setups and programs; and act as a resource for information about meals, video conferencing and BT/IT related questions.
Utilize effective and timely communication in order to acquire all needed meeting information from clients including number of attendees, room set up, A/V requirements, meeting title, work orders as well as any special requests. Vehicles used: phone, interpersonal communication, written and e-mail.
Utilize effective and timely communication with conference center team regarding room set-up and group needs.
Confirm all booked meetings and arrangements with the meeting contact per pre-determined timeframes, communicating any changes to the conference center team.