Housing Navigator - Emergency Rent, Bilingual Required

Community Action Organization•Hillsboro, OR

6d•$23 - $25

About The Position

Community Action, a nonprofit serving low-income families in Washington County, is seeking a compassionate and highly organized bilingual Housing Navigator for its Emergency Rent team. The role helps individuals and families move from housing instability toward self-sufficiency by building trusting professional relationships, advocating for clients, and coordinating housing, utility, and support services.

Requirements

High school diploma or GED and at least one year of social services experience, including maintaining accurate case files and coordinating services with other agencies; an equivalent combination of education and experience may be considered.
Fluency in both English and Arabic, Farci, or Spanish, spoken and written.
Experience working effectively with low-income populations and ability to collaborate with the housing industry.
Excellent interpersonal, oral, and written communication skills.
Ability to work in an organized, efficient, and professional manner, with strong planning skills to manage workload demands.
Basic knowledge of word processing and spreadsheet software.
Reliable transportation, a valid driver's license, and valid insurance coverage for a private vehicle to meet with clients and partners.
Complete required UNITE US and MMIS training within 30 days of employment.

Nice To Haves

Familiarity with Washington County community resources.
Prior experience interviewing clients, assessing their needs, and advocating on their behalf.

Responsibilities

Manage a client caseload and provide comprehensive case management services to facilitate housing stability.
Build supportive professional relationships using person-centered, culturally responsive, and trauma-informed approaches.
Conduct prevention assessments and develop individualized housing plans, including referrals for additional services.
Meet with low-income households to facilitate applications for housing and utility assistance.
Help households obtain required documentation and address utility arrears, eviction notices, and eviction court agreements.
Explain and review lease agreements with participants to empower them to advocate for themselves.
Establish and manage financial assistance plans, documenting program eligibility and compliance with funder and program guidelines.
Oversee participant payment processes and coordinate with utility companies and landlords from setup through program completion.
Enter data accurately and promptly in accordance with workflows and funder requirements, including UNITE US and MMIS.
Develop and maintain relationships with public and private sector landlords to secure permanent housing opportunities.
Network with regional housing and service providers to streamline services.
Maintain current information about housing opportunities, community resources, and applicable Fair Housing and Landlord/Tenant laws.