Housing Navigator

Equus • Escondido, CA

2h • $27 - $28 • Onsite

About The Position

The Housing Navigator will work with clients experiencing homelessness to help place them in immediate shelter (hotel/motels) and assist them in overcoming barriers or issues that affect their ability to obtain and retain housing and move toward self-sufficiency. This role involves managing referrals, maintaining a caseload, assessing client needs, developing action plans, and providing supportive services. The position requires strong communication and organizational skills, as well as the ability to utilize data processing systems and maintain accurate records.

Requirements

• Effectively communicate both verbally and in writing.
• Ability to clearly present and explain information to groups.
• Speak clearly and persuasively to other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers on behalf of clients.
• Establish effective working relationships with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers.
• Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations. Maintain confidentiality of files and records.
• Assess client needs and conduct in-depth interviews that are sensitive.
• Have knowledge of the homeless community and County demographics.
• Implement and apply regulations to daily duties.
• Exercise attention to detail.
• Organize, prioritize, and complete a large volume of work within strict time deadlines.
• Intermediate computer skills in Microsoft Office, Email and Data Entry.
• Strong communication skills both written and verbal.
• Driver’s License with good driving record.
• Travel throughout the County.

Nice To Haves

• Bachelor’s Degree in Human Services field preferred or equivalent skills and experience.

Responsibilities

• Work with clients experiencing homelessness to help place in immediate shelter (hotel/motels) and help overcome barriers or issues that affect their ability to obtain and retain housing and move toward self-sufficiency.
• Manage/process referral(s) received from County and Community following the Tier One and Tier Two guidelines.
• Manage and maintain a revolving caseload.
• Assess clients to determine appropriate levels of service on a case-by-case basis.
• Refer clients to appropriate agencies for specialized services and/or counseling.
• Develop action and stabilization plans with clients.
• Consult with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers.
• Provide and document individual/group counseling and referral services.
• Assist in developing immediate solutions to emergency problems and expediting delivery of needed services.
• Determine approval of supportive services based on certain criteria.
• Utilize data processing systems.
• Complete documents and forms, maintain records and files, and schedule appointments.
• Provides supportive services and issues additional funds and necessities to clients as needed.
• Document all expenditures, payments, and service issuances to clients.
• Work closely with prospective property owners/managers within the community to promote permanent opportunities for homeless individuals and families through outreach and education.
• Other duties as assigned.

Benefits

• All your information will be kept confidential according to EEO guidelines.
• Extensive learning opportunities and networking programs.
• Work in an environment where everyone is included, treated fairly and with respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree