Housing Navigator

FAMILY SERVICE OF RHODE ISLAND INC•Middletown, RI

11d•$22 - $27•Onsite

About The Position

The Housing Navigator is responsible for supporting families residing at Lucy’s Hearth Shelter in securing and maintaining stable housing. This role involves building relationships with landlords, delivering housing stabilization services, and equipping residents with essential skills for long-term housing success—such as budgeting, understanding tenant rights and responsibilities, and navigating the rental process. The overarching goal of the Housing Navigator is to empower families on their path toward self-sufficiency and long-term housing stability.

Requirements

Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
Excellent organizational, computer skills, and customer skills required.
Possession of a valid driver’s license, reliable vehicle and auto insurance required.

Nice To Haves

Bilingual/ASL skills are compensated by an additional 6%, above base pay.
Multilingual skills are compensated by an additional 8%, above base pay.

Responsibilities

Building relationships with landlords
Delivering housing stabilization services
Equipping residents with essential skills for long-term housing success (budgeting, tenant rights and responsibilities, navigating the rental process)
Facilitating bi-monthly housing application workshops
Conducting at least two individual housing-focused meetings with each resident per month
Actively participating in bi-monthly resident house meetings
Working in close collaboration with the Case Management Coordinator to ensure comprehensive support tailored to each family's needs