Housing Navigator (Hope Center)

Insight Housing•Berkeley, CA

13d•$28 - $30•Hybrid

About The Position

Insight Housing has been providing a comprehensive range of housing, food, and support services for over 50 years to help individuals transition from homelessness to stable, affordable housing. The Hope Center, located in Berkeley, California, offers 53 units of permanent supportive housing for homeless adults and disabled individuals, providing wrap-around services including mental health support, substance abuse counseling, job training, and social activities. Services encompass home visits, life skills counseling, benefits advocacy, and case management.

Requirements

High school required.
1 year experience in real estate, property management or housing support, required.
Ability to complete CPR/First Aid Training.
Must be able to receive and maintain criminal records clearance.
This position is contingent upon the successful completion of professional reference checks and verification of prior employment history.

Nice To Haves

Bachelor’s degree in Social Services or related field a plus.
1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred.
Relevant internship and volunteer experience will be considered.
Prior Customer service experience and administrative experience will be considered.
Lived experience strongly preferred.
Experience with Homeless Management Information System (HMIS) a plus.

Responsibilities

Responsible for client intake process, initial assessment, and case plan development.
Provide assistance with intensive housing and vocational resources to clients in the program.
Develop individual housing case plans and provide ongoing housing search activities.
Develop partnerships with property managers and landlords throughout Alameda County and maintain a database of landlords and available properties.
Monitor the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions.
Develop and maintain relationships with all local Housing Authorities in Alameda County.
Provide information about affordable housing options, housing subsidy programs (including the S+C and Section 8 lottery) to participants.
Assist participants with financial literatures, eviction prevention, financial assistance applications and lease agreements.
Assist participants with review of lease agreements and move-ins.
Conduct regular home visits to clients who are housed.
Maintain/update data (Client Enrollment Log) on a weekly basis.
Create and maintain paper files and electronic (HMIS) case files to record all documentation.
Maintain accurate records and prepare monthly statistical and narrative reports.
Generate, analyze and organize reports to present to funders on a monthly basis.
Work closely with other agency case managers and counselors to ensure consistency in philosophical and practice approaches to services.
Provide Medi-Cal outreach. Facilitate Medi-Cal applications.
Engage in referrals, coordination and monitoring of Medi-Cal Services.
Arrange and /or provide non-emergency, non-medical transportation to Medi-Cal covered services.
Participate in program planning and policy development for Medi-Cal and Non Medi-Cal clients.
Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
Attend and participate in all meetings and trainings as assigned.
Complete and submit timesheets in a timely and accurate manner.
Work within the framework of Insight Housing’s Code of Conduct.
Perform other tasks as assigned.