Housing Navigator - TIP

CENTER FOR VETERANS ISSUES INC • Milwaukee, WI

11d • Onsite

About The Position

Help Veterans Find More Than Housing—Help Them Find Home Every Veteran deserves a safe, stable place to call home. As the Transition in Place (TIP) Housing Navigator, you will turn that belief into action by building relationships, opening doors, and connecting Veterans experiencing homelessness with quality housing and supportive services. This is an opportunity to make a visible and lasting difference. You will work directly with landlords, property managers, shelters, community organizations, and Veterans to identify safe housing opportunities, expand referral networks, and create pathways from homelessness to long-term stability. Your work will not simply help Veterans secure apartments—it will help them regain independence, dignity, and hope.

Requirements

• Bachelor’s degree in social services is highly preferred, although a combination of relevant education and experience in housing, outreach, or human services will also be considered.
• At least two years of experience providing case management, life-skills support, assessments, counseling, or related services.
• Experience working with Veterans and individuals affected by homelessness, substance use disorders, or co-occurring conditions is strongly preferred.
• Understanding of the challenges facing the Veteran recovery community, particularly those related to housing access and stability.
• Clear, concise, and professional verbal and written communication skills.
• Ability to build productive relationships with a wide range of stakeholders.
• Strong community outreach, public relations, and partnership-development skills.
• Ability to connect respectfully with individuals from diverse cultural and personal backgrounds.
• Sound judgment when handling sensitive and confidential information.
• A collaborative, compassionate, and solutions-focused approach to serving Veterans.

Nice To Haves

• Experience working with Veterans and individuals affected by homelessness, substance use disorders, or co-occurring conditions is strongly preferred.
• Understanding of the challenges facing the Veteran recovery community, particularly those related to housing access and stability.

Responsibilities

• Build Housing Opportunities: Serve as a trusted partner to landlords, property managers, and housing providers throughout the community. Educate housing partners about the TIP program, Veteran support services, and the benefits of working with our organization to develop a strong network of property owners committed to helping Veterans succeed. Maintain an up-to-date database of available housing and community resources, cultivate at least 25 active landlord and property management relationships, and secure a minimum of five new housing partnerships each year.
• Ensure Every Veteran Has a Safe Place to Live: Inspect units and surrounding property to ensure they meet all Department of Veterans Affairs, HUD, Life Safety Code, and TIP program standards. Confirm that each unit provides safe and private access, functioning sanitary facilities, appropriate food preparation and storage areas, secure building entrances, adequate outdoor lighting, and an environment in which a Veteran can live safely and independently. Ensure that 100% of Veteran housing files and units remain compliant with all applicable program requirements.
• Reach Veterans Who Need Us Most: Take the TIP program into the community by developing strong partnerships with shelters, service providers, the Department of Veterans Affairs, Continuum of Care organizations, and other agencies serving people experiencing or at risk of homelessness. Help coordinate targeted outreach at shelters, community events, known encampments, Veteran stand-downs, and other locations where Veterans may need assistance. Ensure community partners understand how to connect eligible Veterans with the TIP program through presentations, workshops, and referral training.
• Support Long-Term Housing Stability: Continue involvement after a Veteran is housed by working collaboratively with program staff, landlords, and community partners to identify concerns, support successful tenancies, and help Veterans remain safely housed. Document quarterly follow-up for every housed Veteran, and complete all required data entry, reporting, and program documentation accurately and on time.
• Attend at least 95% of required community housing meetings and internal staffings.
• Build a reputation for professionalism, collaboration, responsiveness, and exceptional support among Veterans, landlords, community partners, and coworkers.

Benefits

• The job description mentions that the role is an opportunity to make a visible and lasting difference, and to help Veterans regain independence, dignity, and hope, which can be considered intrinsic benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level