Housing Navigator

ACTION-Housing, Inc.•Pittsburgh, PA

8d•Hybrid

About The Position

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.

Requirements

Valid driver's license and reliable transportation.
Ability to relate to and build strong relationships with people from diverse backgrounds.
Strong written and communication skills.
Ability to work independently and as part of the team.
Ability to maintain confidential information.
Basic understanding of affordable and market rate housing systems.

Nice To Haves

Bachelor’s degree in social services preferred.
Previous experience working in housing strongly preferred.

Responsibilities

Locate appropriate housing for participants by searching through various mediums.
View housing units and complete habitability inspections to ensure cleanliness and safety.
Network with landlords and property managers and create positive rapport.
Assist participants with housing applications, including subsidized housing applications.
Survey the rental market for affordable and market-rate housing.
Advocate for participants with prospective landlords.
Assist participants with interpreting leases and understanding tenant rights and responsibilities.
Maintain the Housing section of client files with all required forms and copies of all housing-related documents.
Prepare case-related reports including outcomes, successes, and challenges.
Assess the housing needs of participants and assist them in locating appropriate housing.
Educate participants on service and housing options.
Work with participants to develop housing plans that address barriers to obtaining housing and supportive services.
Maintain notes reflecting significant interactions with participants.