Housing Monitor (9080)

The Salvation Army•Savannah, GA

About The Position

This position prepares client paperwork and records statistics, ensures clients follow facility rules, and helps ensure compliance with The Salvation Army’s policies and procedures and applicable local, state, and federal regulations. The Housing Monitor observes residents during an assigned shift to support safety, security, and compliance with house rules; maintains accurate records and logs; and keeps the housing facility in neat and proper order. Responsibilities include preparing rooms before residents arrive and checking fire equipment; checking clients into the facility and maintaining intake cards, resident rosters, and property records; distributing towels, linens, and hygiene items; securing and distributing medications as required; monitoring resident activity and facility security, including checking windows and doors, monitoring cameras, and making rounds; recording notable events during the shift; and responding calmly to emergencies by taking appropriate corrective action under established procedures. The role requires the ability to meet attendance requirements, read, write, and communicate in English, and respond quickly and calmly to emergencies. Work involves frequent changes between sitting, standing, and walking, usually within the same building. Duties are usually performed seated, with occasional standing or walking. A limited amount of physical effort involving walking, standing, lifting, and carrying objects under 25 pounds is required for 5–10% of work time.

Requirements

High school diploma or GED.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to respond quickly and calmly to emergency situations while maintaining control and initiating appropriate corrective action.
Ability to perform combinations of sitting, standing, and walking on a frequent-change basis.
Ability to lift and carry light objects weighing less than 25 pounds.

Nice To Haves

One year of experience performing security or social service work is preferred.
Equivalent combinations of training and experience that provide the required knowledge, skills, and abilities may be considered.

Responsibilities

Prepare client paperwork and record statistics.
Ensure clients follow facility rules and ensure compliance with The Salvation Army policies and procedures and applicable local, state, and federal regulations.
Monitor residents during an assigned shift to support safety, security, and compliance with house rules.
Maintain accurate and complete records and logs containing pertinent information.
Ensure the housing facility is kept in neat and proper order.
Ensure rooms are in proper order before residents arrive and check fire equipment for proper working order.
Check clients into the housing facility; prepare and monitor intake cards; prepare the resident roster; and maintain resident property records.
Distribute towels, linens, and personal hygiene items; secure and distribute client medications as required.
Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
Record unique situations occurring during the assigned shift.
Respond calmly to emergencies and initiate corrective actions in accordance with established policies and procedures.