Housing Monitor

THE SALVATION ARMY•Lake Charles, LA
•$10 - $0•Onsite

About The Position

The Housing Monitor accepts and processes residents staying overnight in the shelter and monitors resident activity during an assigned shift to help ensure safety, security, and compliance with house rules. The role maintains accurate records and logs, keeps the shelter and rooms in proper order, and checks fire equipment for proper operation. The Housing Monitor checks clients into the shelter, prepares and monitors intake cards, determines whether a client has been prepaid by a sponsor or credit, prepares the resident roster, and maintains resident property records. The role also assists with collecting and entering data into the HMIS database; distributes towels, linens, and personal hygiene items; and secures and distributes client medications as required. During the shift, the Housing Monitor checks windows and doors, monitors cameras, makes periodic rounds of the facility, and records unusual situations. The work takes place in a social services environment with possible exposure to communicable and infectious diseases. It requires frequent changes between sitting, standing, and walking, and may involve limited lifting or carrying of light objects under 25 pounds for 5–10% of work time. Travel is usually within the same building.

Requirements

  • High school diploma or GED, and one year of experience performing security work or working in a social service environment; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
  • Ability to meet attendance requirements.
  • Ability to read, write, and communicate in English.
  • Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
  • Ability to frequently alternate between sitting, standing, and walking.
  • Ability to perform limited physical effort involving walking, standing, lifting, and carrying light objects under 25 pounds.

Responsibilities

  • Accept and process residents staying overnight in the shelter.
  • Monitor residents during an assigned shift to ensure safety, security, and compliance with house rules.
  • Maintain accurate and complete records and logs containing pertinent information.
  • Keep the shelter neat and in proper order, and ensure rooms are in proper order before and after residents arrive.
  • Check fire equipment and ensure it is in proper working order.
  • Check clients into the shelter and prepare and monitor client intake cards.
  • Determine whether clients have been prepaid by a sponsor or credit.
  • Prepare the resident roster and maintain resident property records.
  • Assist with collecting and entering data into the HMIS database.
  • Distribute towels, linens, and personal hygiene items; secure and distribute client medications as required.
  • Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
  • Record unique situations occurring during the assigned shift.
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