Housing Monitor
About The Position
The Housing Monitor accepts and processes residents staying overnight in a housing facility, monitors residents during an assigned shift to ensure safety, security, and compliance with house rules, maintains accurate records and logs, and keeps the facility neat and in proper order. The shelter operates continuously on a 24/7 schedule with rotating staff shifts. Listed shifts are day shift, 8:00 AM–4:00 PM for warming station operations; evening shift, 4:00 PM–12:00 AM for the overnight shelter; and night shift, 12:00 AM–9:00 AM for the overnight shelter. The position includes preparing rooms and checking fire equipment, processing resident intake and related records, distributing supplies and medications as required, monitoring facility security and resident activity, responding to emergencies, and completing administrative and cash-handling tasks. The role requires frequent changes between sitting, standing, and walking, and limited lifting or carrying of light objects under 25 pounds for 5–10% of work time. Travel is usually within the same building.
Requirements
- High school diploma or GED.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
- Ability to perform combinations of sitting, standing, and walking with frequent changes.
- Ability to lift and carry light objects weighing less than 25 pounds; this is required for 5–10% of work time.
Nice To Haves
- One year of experience performing security or social service work is preferred.
- An equivalent combination of training and experience that provides the required knowledge, skills, and abilities may be considered.
Responsibilities
- Ensure rooms are in proper order before residents arrive and check that fire equipment is working properly.
- Check clients into the housing facility and prepare and monitor client intake cards.
- Determine whether a client has been prepaid by a sponsor or credit.
- Prepare resident rosters and maintain resident property records.
- Prepare and distribute meal tickets and laundry tokens, and distribute towels, linens, and personal hygiene items.
- Secure and distribute client medications as required.
- Monitor residents to ensure their safety and compliance with house rules.
- Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
- Record unique situations occurring during the assigned shift.
- Respond calmly to emergencies and initiate corrective actions in accordance with established policies and procedures.
- Open and close house doors at designated operating hours.
- Complete paperwork for daily client intake and enter data into the computer to maintain records and generate client lists.
- Prepare, tally, and balance monies with receipts, then deposit the money in the safe.
- Sort client intake cards numerically and file cards for clients who did not check in for the evening.
- Maintain the housing facility in neat and proper order.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
