Housing Mobile Team Peer Specialist

Community Access • Bronx, NY

10d • Onsite

About The Position

The Housing Mobile Team Peer Specialist is an integral member of Community Access’ mobile multidisciplinary team, supporting tenants with complex mental health needs across supportive housing programs in New York City. The Peer Specialist draws on lived experience with the mental health system to engage and support participants experiencing mental health crises that affect their ability to maintain housing in the community.

Using a peer-support and person-centered approach, the specialist helps participants develop coping strategies, assess risk, maintain housing, access community-based treatment and support services, connect with community, family, and social networks, and build hope and connection. The role involves engaging participants and their networks in support of recovery. Experience related to substance use recovery services, in addition to mental health, is preferred.

The position requires timely service delivery, follow-up, and documentation, including completing all program assessments on time, submitting weekly progress notes for each caseload participant within 48 hours of meetings, and documenting 40 hours of direct service work each month. The specialist works in the community across New York City boroughs and must be available for a flexible schedule, including mornings, evenings, and weekends in response to participant needs.

Requirements

• New York Certified Peer Specialist (NYCPS) or Provisional certification, or Certified Recovery Peer Advocate (CRPA).
• Lived experience within the mental health system.
• At least two years of experience working with individuals with a mental health condition, substance use disorder, and/or history of trauma.
• Commitment to recovery-oriented service delivery, person-centered treatment strategies, participants’ rights, and self-determination.
• Ability to prioritize and meet deadlines.
• Creativity, flexibility, initiative, and responsibility for follow-through.
• Ability to work as part of a multidisciplinary team.
• Skills in conflict mediation and negotiation, with an assertive approach to problem-solving.
• Ability to work in the community, including using public transportation across the boroughs.
• Computer proficiency with Windows operating systems and programs such as MS Word and Excel, and comfort learning new electronic systems.
• Must be fingerprinted and cleared through a background clearance process.
• Availability to work a flexible schedule, including mornings, evenings, and weekends, in response to participant needs.

Nice To Haves

• History of homelessness.
• Involvement with the criminal justice system.
• Experience with substance use services, including recovery experience related to substance use services alongside mental health.
• Bilingual Spanish-speaking ability.
• Ability to speak other languages relevant to the needs of program participants.

Responsibilities

• Engage participants and build trusting relationships with them and their support networks to further recovery.
• Use lived experience with the mental health system to support participants experiencing crises that affect their housing stability.
• Help participants develop coping strategies and assess risk.
• Support participants in maintaining housing and accessing community-based treatment and support services.
• Help participants connect with community, family, and social support networks and provide hope and connection.
• Complete program assessments on time.
• Complete weekly progress notes for each participant on the caseload within 48 hours of meetings.
• Document 40 hours of direct service work each month.
• Work as part of a mobile multidisciplinary team and provide services in the community across New York City boroughs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed