Housing Manager

Essex Property Trust•Irvine, CA

3d•Onsite

About The Position

We are seeking an experienced Housing Manager to work closely with the Director of Housing to manage a team that oversees the full lifecycle for corporate housing, employee housing, and/or affordable programs. The successful candidate will be responsible for ensuring program compliance, managing projects, creating and managing department forms and reporting, and developing and maintaining relationships with key stakeholders. This position is available onsite Monday-Friday at our Irvine office or Rexford office in Fremont.

Requirements

5+ years of experience managing a team, including full-cycle people leadership (hiring, staffing, development, performance management, corrective actions, and terminations).
Strong proficiency in Excel and comfort working with data, analytics, and reporting.
Ability to thrive in a fast-paced setting, manage multiple priorities, and adapt to shifting deadlines and business needs.
Ability to work Monday through Friday with in-person office requirements.
Ability to sit or stand for extended periods with minimal physical exertion required.
No travel required; work is primarily office-based.
Proven ability to mentor and coach team members while modeling Essex values and leadership behaviors.
Ability to interpret and analyze complex documents, evaluate multiple solution pathways, and apply strong quantitative and analytical thinking.
Strong written communication skills, with the ability to prepare high-level executive reports, operational documentation, and polished correspondence.
Strong interpersonal skills, with the ability to communicate effectively, resolve sensitive issues, and present complex topics to a variety of audiences.
Demonstrated decision-making skills grounded in a strong understanding of company policies, procedures, and business objectives, with accountability for meeting deadlines and achieving results.

Nice To Haves

Experience with Yardi and Power BI strongly preferred.

Responsibilities

Oversee corporate and employee housing and ensure compliance with all federal, state, and local regulations.
Build and maintain positive relationships with community organizations and other stakeholders.
Lead, inspire, and support a team of direct reports, providing clear direction, coaching, and daily oversight.
Develop and execute marketing and outreach strategies that drive high occupancy and enhance the resident experience.
Partner with property operations teams to resolve resident concerns with empathy, urgency, and professionalism.
Create, refine, and roll out policies and procedures that promote consistency, efficiency, and compliance.
Monitor program performance, identify trends, and prepare timely, insightful reports for leadership and key stakeholders.
Stay informed on evolving housing laws, requirements, and best practices to ensure proactive compliance.
Deliver exceptional customer service to residents, vendors, and internal departments.
Identify areas of risk or opportunity and escalate trends with clear recommendations.
Ensure systems, data, and reporting tools remain accurate, current, and audit-ready.
Support ongoing departmental initiatives and assist with ad hoc projects as needed.
Lead training and development efforts to grow team capability and support long-term talent development.
Embody all Essex Values: act with integrity, care about what matters, lead at every level, do right with urgency, and seek fairness in all interactions.