Housing Manager

ABHS•Cathedral City, CA

2d•$0 - $27•Hybrid

About The Position

The BHT Manager will be responsible for oversight, performance, and operations of the department. The BHT Manager will supervise BHT supervisors and ensure the quality of support is delivered to clients of Victory Bay.

Requirements

1-3 years’ experience working in a clinical setting with individuals diagnosed with primary mental health disorders and substance use disorder
Supervisory experience within Peer Recovery department
Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements

Nice To Haves

Current CPR Certification
Narcan Certified

Responsibilities

Provide feedback to senior management on potential process improvement needs
Ensure processes are being followed within the department, and ensure any new processes are implemented
Manage, mentor, provide direct supervision, and support to the BHT Supervisors
Conduct regular team meetings and individual supervision with the BHT supervisors
Clinical Liaison for client emergent issues
Perform crisis Intervention
Training and development of Behavioral Health Technicians, leads and Supervisors
Ensure that staff are meeting expectations and goals of the department
Complete and submit weekly reports in a timely manner
On-Call/After-Hours coverage and availability, as needed
Hire and train new employees based on departmental needs
Complete various projects, which may require reviewing and analyzing information, identifying problems, and recommending solutions
Manage and resolve escalated issues
Respond to client feedback in a timely manner and work to implement solutions that improve client experience
Administer Urine Analysis and breathalyzers as needed
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department
As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly
Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information
Take Accountability: Take constructive feedback and prevent discourse among our peers
Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner
Be Professional: Wear business casual attire (please see dress code policy)