Housing Management Worker

Home Group • Egremont, MA

2d • Onsite

About The Position

This is a great opportunity to join our team. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! The role involves supporting customers in over 55's independent living, ensuring their properties are well-maintained and engaging them in their tenancies. Responsibilities include assisting with housing benefit claims, turning around vacant properties for maximum occupancy, conducting routine safety and compliance checks, and managing administrative tasks such as updating records and arranging payments for works.

Requirements

• A background in property management or an environment with compliance and health and safety checks.
• Passion for delivering excellent customer service and a genuine desire to help customers.
• Ability to work on own initiative.
• Ability to positively influence people from all different backgrounds.
• Confidence working collaboratively with colleagues and external partners.
• Passion for property.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign ups.
• Must have a vehicle insured for business purposes.
• Must have an Enhanced DBS check.

Responsibilities

• Ensuring customers' properties are safe and well-maintained.
• Supporting customers to manage and maintain their tenancy and rent accounts.
• Assisting customers with housing benefit claims.
• Turning around vacant properties to ensure maximum occupancy.
• Carrying out and recording routine safety and compliance checks in buildings and communities.
• Managing administrative tasks, including updating records, ordering, and arranging payment for works.

Benefits

• Health Cash Plan
• Learning and development offer
• 34 days leave (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%)
• Life assurance (3x Basic Salary)
• Save up to £1140 yearly with health cash plan (covering dental, optical, and therapies)
• Career path with development
• Excellent training package
• Supermarket discounts
• Travel expenses

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed