Housing Management Worker

Home Group

2d • Onsite

About The Position

This is a great opportunity to join our wonderful team covering Amersham and The Avenue in Middlesbrough. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Requirements

• A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
• Able to use technology for making benefit claims, updating records and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes.
• You’ll need an Enhanced DBS check done and we pay for that.

Responsibilities

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account
• To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales. This will involve picking up a broom or paint brush!
• You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

Benefits

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7%25 and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed