Housing Support Worker

Closer to Home Community Services•Calgary, AB

5d•Onsite

About The Position

The Housing Support Worker works in collaboration with program participants and the community to ensure housing stability for families in the Norris House Program. This role requires adherence to several non-negotiable compliance requirements before an offer letter can be issued, including a First Aid Certificate Level C, a reliable personal vehicle, an Alberta Class 5 Driver’s License, a clean 3-year driver's abstract, proof of $2M liability auto insurance coverage, and a Police Information Check with Vulnerable Sector Search and Intervention Record Check completed within the last 6 months.

Requirements

Diploma or Degree in a related field and/or previous experience working with vulnerable children and families is required
1-2 years of experience providing housing support to vulnerable populations
Willing to work a flexible work week, including evenings and weekends when needed
Use of a personal vehicle for work-related purposes
Class 5 Alberta driver's license
Clean 3-year drivers abstract
Maintain $2 million liability insurance on personal vehicle
Consent to annual driver's abstract review
First Aid/CPR Level C or higher
Clean Intervention Record Check (IRC) from Children and Family Services
Clean Police Information Check with Vulnerable Sector Check (PIC)
Can work full-time in Canada without sponsorship
Instills Trust
Consumer Focus
Communicates Effectively
Situational Adaptability
Ensures Accountability

Nice To Haves

Applicants are encouraged to apply for the IRC and PIC before the interview as it can take up to 6 weeks to process.

Responsibilities

Partnering with families to develop and track actionable goals regarding financial literacy, education, employment, and basic needs.
Integrating families' cultural and spiritual values into their personalized success plans, ensuring service delivery is respectful and inclusive.
Providing ongoing mentorship and resources to help families maintain housing stability and overcome systemic barriers.
Utilizing your understanding of the specific housing challenges faced by Indigenous populations to provide tailored, culturally-safe support and advocacy.
Representing the agency and the family’s interests when collaborating with external community partners and social service networks.
Participating in ongoing training to master and implement the Teaching-Family Model in all interactions with youth and families.
Completing all required paperwork including move-in documentation and regular follow up.
Supporting participants in acquiring skills necessary to meet their family and life needs more effectively.
Transporting participants to appointments, viewings, etc.
Providing information on community resources and assist participants in accessing appropriate services.
Maintaining up-to-date knowledge of community resources available to participants.
Participate in supervision and evaluation activities as directed by agency policy or Program Manager.
Maintain strict confidentiality of participant information at all times.
Adhere to all health and safety requirements and promptly report hazards or injuries to the immediate supervisor.