Housing Maintenance Supervisor

ServiceSource • Clearwater, FL

1d • Onsite

About The Position

ServiceSource is seeking a Housing Maintenance Supervisor to join their team. This role involves overseeing general maintenance staff, managing work orders, and ensuring timely completion of repairs. The supervisor will also act as a liaison for tenants regarding maintenance issues, coordinate with vendors and contractors, and ensure compliance with HUD and safety standards. Additionally, the role includes procurement of materials, inventory management, and administrative duties such as invoice reconciliation and reporting. The position requires monitoring property conditions for preventive maintenance and staying updated on Fair Housing regulations.

Requirements

• High school diploma or General Educational Development (GED) required.
• Three (3) years of experience in property maintenance or facilities management, with at least one (1) year in a supervisory or lead role required.
• Experience working with HUD guidelines and compliance required.
• Extensive knowledge of Affordable/Fair Housing and tenancy laws.
• Excellent oral/verbal communication and writing skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.
• Basic ability to operate a computer using Microsoft Office software.

Nice To Haves

• Familiarity with vendor management, inspections (specifically NSPIRE), and maintenance scheduling are preferred.
• Certified Manager of Maintenance NCHM preferred.
• Accounting/bookkeeping knowledge preferred.

Responsibilities

• Supervise general maintenance staff and ensure timely completion of work orders.
• Prioritize and schedule maintenance requests, including pest control and emergency repairs.
• Act as the primary point of contact for tenants regarding maintenance issues, ensuring prompt communication and resolution.
• Maintain a roster of qualified contractors for specialized repairs and renovations; schedule and monitor vendor work.
• Organize and oversee Real Estate Assessment Center (REAC) and annual property inspections, issue tenant notices, and ensure compliance with HUD and safety standards.
• Purchase replacement equipment and materials, track warranties, and maintain accurate records per HUD requirements.
• Track and reconcile maintenance invoices, enter data into accounting software, and prepare reports for management.
• Monitor property conditions and identify preventive maintenance needs.
• Stay informed on Fair Housing regulations, program updates, and property changes to ensure compliance and effective communication.
• Assist with scheduling and resolving issues that could delay repairs or renovations both with maintenance workers and outside vendors/contractors.
• Support loading/unloading materials when necessary.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED