Housing Inspector

HOM•Phoenix, AZ

About The Position

The Housing Inspector performs Housing Quality Standards (HQS) and other inspections of residential dwelling units receiving assistance under several housing assistance programs, including units managed by other housing agencies. The role carries out initial, annual, special, and move-out inspections; communicates inspection results and related consequences; and coordinates appointments with housing partners. The Inspector also performs home visits for new supportive housing participants, supports housing stability and problem resolution, and operates and maintains a company vehicle. This is a non-exempt position.

Requirements

At least one year of experience performing inspections, or three years of experience as a maintenance technician for residential real property, or equivalent.
High school diploma or GED equivalent.
Current Arizona Driver’s License with a clean three-year driving record.
Current automobile insurance.
Proficiency in Microsoft Office 365 applications, including SharePoint, OneDrive, Teams, Planner, Outlook, Word, and Excel.
Strong organizational skills and aptitude for project management and multitasking across concurrent projects.
Demonstrated interpersonal and communication skills.
Strong ownership of work processes and outcomes; ability to work well with a wide range of personalities.
Ability to think strategically and tactically to accomplish goals.
Ability to manage change as part of a team and adapt to unexpected challenges.
Willingness to perform duties as needed or assigned.
Understanding of and commitment to Housing First principles in ending homelessness.
Adherence to HOM Security and Privacy Policies when accessing sensitive information, including PII and PHI.
Demonstration of HOM Inc.’s Competency Model focus areas: Emotional Intelligence, Expertise, Ethics, and Excellence.

Nice To Haves

Associate’s and/or Bachelor’s degree preferred.
Industry certifications for HQS and/or UPCS inspections, or ability to obtain them within 90 days of hire.

Responsibilities

Conduct outreach and education with private landlords and property owners about participating in programs.
Perform initial, annual, and special inspections of dwelling units in accordance with HUD Housing Quality Standards.
Provide inspection results to landlords, tenants, Real Estate Agents, and Contracted Agencies.
Explain inspection results and the consequences of failed inspections, including abatement of HAP payments and program termination.
Enter inspection data and generate inspection reports and letters using housing software on desktop or remote systems.
Coordinate inspection and re-inspection appointments with Housing Specialists, Real Estate Agents, and Contracted Agencies.
Perform move-out inspections for units vacated by supportive housing program participants and upload inspection photos to housing software.
Explain damage claim and vacancy loss procedures to landlords in supportive housing programs.
Conduct periodic home visits for new supportive housing program participants and communicate results to HOM Housing Specialists using home visit report forms.
Operate and maintain a company vehicle, including ongoing care and maintenance, and maintain a clean driving record.
Occasionally participate in housing stability meetings concerning inspection-related issues experienced by participants.
Provide advocacy and problem resolution with clients, landlords, and clinical case management teams.
Maintain consistent communication with landlords by telephone, email, and in person.