Housing Inspector

HOM, INC.•Phoenix, AZ

17h

About The Position

The Housing Inspector performs Housing Quality Standards (HQS) and other inspections of residential dwelling units receiving assistance under several housing assistance programs, including units managed by other housing agencies. This is a non-exempt position. The role also supports landlords, tenants, housing specialists, real estate agents, and contracted agencies by communicating inspection outcomes and coordinating related program activities. The inspector conducts initial, annual, special, move-out, and periodic home-visit inspections; documents results and photos in housing software; and explains inspection findings, failed-inspection consequences, damage claims, and vacancy-loss procedures. The role includes landlord outreach and education, scheduling coordination, advocacy and problem resolution, company-vehicle operation and upkeep, and participation in housing stability meetings as needed. The position requires a current Arizona driver’s license with a clean three-year driving record and current automobile insurance. A high school diploma or GED is required. Applicants need at least one year of inspection experience or three years as a residential real-property maintenance technician, or equivalent, and must hold relevant HQS and/or UPCS inspection certifications or be able to obtain them within 90 days of hire. Associate’s or bachelor’s degree is preferred.

Requirements

Proficiency with Microsoft Office 365 applications, including SharePoint, OneDrive, Teams, Planner, Outlook, Word, and Excel.
Strong organization, project-management, and multitasking skills for handling multiple concurrent projects.
Strong interpersonal and communication skills.
A strong sense of ownership of work processes and outcomes.
Ability to work well with a wide range of personalities.
Ability to think strategically and tactically to accomplish goals.
Ability to manage change as part of a team.
Problem-solving ability and adaptability to unexpected challenges.
Adherence to HOM Security and Privacy Policies when accessing or using sensitive PII and PHI.
Demonstration of the Emotional Intelligence, Expertise, Ethics, and Excellence focus areas in HOM, Inc.’s Competency Model.
Current Arizona driver’s license and a clean three-year driving record.
Current automobile insurance.
Willingness to perform duties as needed or assigned.
At least one year of experience performing inspections, or three years of experience as a maintenance technician for residential real property, or equivalent.
HQS and/or UPCS inspection industry certifications, or ability to obtain them within 90 days of hire.
Understanding of and commitment to Housing First principles in ending homelessness.
High school diploma or GED equivalent.

Nice To Haves

Associate’s degree.
Bachelor’s degree.

Responsibilities

Perform outreach and education to private landlords and property owners about program participation.
Conduct initial, annual, and special dwelling-unit inspections in accordance with HUD Housing Quality Standards.
Provide inspection results to landlords, tenants, real estate agents, and contracted agencies.
Explain inspection results and the consequences of failed inspections, including abatement of HAP payments and program termination.
Enter inspection data and generate results reports and letters using housing software on desktop or remotely.
Coordinate inspection and re-inspection appointments with Housing Specialists, real estate agents, and contracted agencies.
Conduct move-out inspections of units vacated by supportive housing program participants and upload inspection photos to housing software.
Explain damage-claim and vacancy-loss procedures to landlords in supportive housing programs.
Conduct periodic home visits for new participants in supportive housing programs.
Communicate home-visit results to HOM, Inc. Housing Specialists using a home-visit report form.
Operate and maintain a company vehicle, including ongoing care and maintenance.
Maintain a clean driving record free of traffic violations or accidents.
Occasionally participate in housing stability meetings concerning inspection-related issues experienced by participants.
Advocate and assist with problem resolution among clients, landlords, and clinical case management teams.
Maintain consistent communication with landlords by telephone, email, and in person.
Protect sensitive personal and health information and comply with HOM security and privacy policies.
Perform duties as needed or assigned.