About The Position

The Housing Inspector Landlord Engagement Specialist is part of the Housing and Supportive Services team, serving clients in Rapid Rehousing and Permanent Supportive Housing programs. These programs provide financial assistance and support services to individuals and families experiencing homelessness in Douglas, Sarpy, and Pottawattamie Counties. The role conducts housing quality inspections, develops and maintains landlord relationships, and helps program participants lease approved units. It involves technical work requiring specific training and aptitude, daily decision-making, and public contact. The position works in community settings and requires travel, including use of a personal vehicle. Essential job functions are performed at the company physical work site. The employee works independently with little supervision as well as collaboratively with a team, maintains inspection documentation and accurate reports, and supports program participants, landlords, and agency partners. Compensation is $17.94 to $21.40 per hour, determined by relevant experience. The schedule is 37.5 hours per week.

Requirements

  • High school diploma and four years of experience in property management or maintenance performing building inspections, or a bachelor’s degree with no experience.
  • Valid driver’s license and acceptable driving record.
  • Ability to travel for work, including use of a personal vehicle.
  • Ability to conduct housing inspections, document findings, and maintain accurate records and reports.
  • Ability to work independently with little supervision and as part of a team.
  • Ability to establish dependable appointment schedules and maintain accurate statistics.
  • Ability to communicate and build positive working relationships with participants, landlords, colleagues, and community partners.

Responsibilities

  • Conduct outreach to community landlords and property managers to explain programs and recruit landlords willing to work with participants.
  • Negotiate leases and help resolve barriers to participants obtaining housing.
  • Maintain regular contact with current and former landlords, keep eligibility information current, and build positive working relationships.
  • Maintain current databases of participating landlords, property information, applicant eligibility criteria, available unit vacancies, and rent-reasonableness information.
  • Locate available units, ensure identified units meet participant needs, and share updated housing listings with program staff.
  • Serve as a liaison among property managers, participants, and neighbors.
  • Schedule and conduct initial, special, and annual inspections of housing units for program participants, including lead inspections as required by program guidelines.
  • Conduct Housing Quality Standards and Habitability inspections; determine compliance with HUD standards, document deficiencies, prepare written reports, and follow up with owners.
  • Determine whether proposed rent meets fair-market requirements and is reasonable based on the unit’s condition, neighborhood, and other available information.
  • Reinspect units to ensure required repairs have been completed.
  • Maintain updated landlord records and ensure releases of information and W-9 forms are on file.
  • Provide inspection training to other staff as needed.
  • Match housing units to participants and coordinate with Permanent Supportive Housing case managers to identify units and landlords for new or existing clients seeking housing.
  • Maintain weekly contact with staff and the Permanent Supportive Housing program coordinator and update the client database.
  • Work with Housing Advocates and landlords to develop creative solutions to participants’ housing needs.
  • Follow program and agency procedures, policies, and requirements; collaborate with staff, volunteers, and other agency personnel.
  • Maintain dependable, punctual attendance and regular scheduling of appointments, with accurate reports and statistics.
  • Evaluate program services and make recommendations.
  • Develop personal and program-related skills through internal and external training opportunities and learning materials.
  • Build positive working relationships with clients, referral sources, service agencies, landlords, and others encountered in the work.
  • Create, maintain, and appropriately share a dynamic self-care plan.
  • Support connections between the agency and the wider community to contribute to fundraising and friend-raising efforts.
  • Perform other program-related duties as assigned.
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