Housing Inspector Landlord Engagement Specialist

Heartland Family Service•Omaha, NE

14d•$18 - $21

About The Position

The Housing Inspector Landlord Engagement Specialist is part of Heartland Family Service’s Housing and Supportive Services team, serving clients in Rapid Rehousing and Permanent Supportive Housing programs in Douglas, Sarpy, and Pottawattamie Counties. These programs provide financial assistance and support services to individuals and families experiencing homelessness. The role conducts housing quality inspections, builds and maintains landlord relationships, and helps participants lease approved units. It involves skilled, technically specific work, daily decision-making, and public contact. Work is completed in community settings and requires travel, including use of a personal vehicle; essential functions are performed at the company physical work site. The schedule is 37.5 hours per week. Compensation is $17.94–$21.40 per hour, depending on relevant experience.

Requirements

High school diploma and four years of experience in property management or maintenance performing building inspections, or a bachelor’s degree with no experience.
Valid driver’s license and acceptable driving record.
Ability to negotiate leases and problem-solve barriers to housing.
Ability to work independently and as part of a team.
Dependability and punctuality in scheduling and attendance.
Accuracy in reports, statistics, and documentation.
Ability to establish positive working relationships with clients, landlords, referral sources, service agencies, and others.
Ability to travel in the community, including using a personal vehicle.

Responsibilities

Conduct outreach to landlords and property managers, explain program offerings, and recruit landlords willing to work with program participants.
Negotiate leases and help resolve barriers to participants obtaining housing.
Maintain regular contact with current and former landlords and keep eligibility information current.
Maintain databases of participating landlords, property information, applicant eligibility criteria, available units, and rent-reasonableness information.
Locate vacancies and keep unit listings current, ensuring identified units meet participants’ needs.
Serve as a liaison among property managers, participants, and neighbors.
Schedule and conduct initial, special, annual, lead, Housing Quality Standards, and habitability inspections of housing units.
Assess compliance with HUD Housing Quality Standards, document deficiencies, prepare written reports, follow up with owners, and reinspect to confirm repairs are completed.
Assess whether proposed rent meets fair-market requirements and is reasonable given the unit’s condition, neighborhood, and other available information.
Provide inspection training to other staff as needed.
Maintain landlord records, including current releases of information and W-9 forms.
Share current available-housing listings with program staff and help match units to participants seeking housing.
Coordinate with Permanent Supportive Housing case managers to identify units and landlords for new or existing clients, maintain weekly staff contact, and update the client database.
Work with Housing Advocates and landlords to develop creative solutions to participants’ housing needs.
Maintain accurate inspection documentation, reports, statistics, appointments, and records.
Work independently with little supervision and collaboratively with program staff, volunteers, and other agency staff.
Follow agency and program procedures, policies, and requirements; be dependable and punctual.
Evaluate program services and make recommendations.
Develop personal and program-related skills through internal and external training opportunities.
Build positive relationships with clients, referral sources, service agencies, landlords, and others encountered at work.
Maintain and share an appropriate dynamic self-care plan.
Support connections between the agency and the wider community that contribute to fundraising and friend-raising efforts.
Perform other program-related duties as assigned.