Housing First Intensive Case Manager - Reaching Home Division

Good Shepherd Centres•Hamilton, ON

5d•Hybrid

About The Position

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. Provide trauma informed intensive case management to youth, women and families who are experiencing chronic homelessness Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months Partner with various agencies to leverage and coordinate assets and services available in the City of Hamilton to ensure that service users have their individualized housing and support needs met Work takes place in the office, overflow hotels, emergency shelters, and in the community Accompany service users to community appointments, apartment viewings, and will attend service users' homes for monthly home visits Must be willing and able to assist service users in a hands-on capacity Time management skills are necessary in a high energy, rapidly paced environment Ability to work independently and as part of an interdisciplinary team To observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes.

Requirements

Post-secondary education in Social Service or a related field is required.
Minimum 1-year related experience or equivalent combination of education, training and experience in Social Services or a related field
Strong knowledge of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use
Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
Ability to work cooperatively and collaboratively within an interdisciplinary team
CPR certification or willingness to be certified is required
Valid G license required
Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

Nice To Haves

Fluency in a 2nd language is an asset

Responsibilities

Provide trauma informed intensive case management to youth, women and families who are experiencing chronic homelessness
Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months
Partner with various agencies to leverage and coordinate assets and services available in the City of Hamilton to ensure that service users have their individualized housing and support needs met
Work takes place in the office, overflow hotels, emergency shelters, and in the community
Accompany service users to community appointments, apartment viewings, and will attend service users' homes for monthly home visits
Assist service users in a hands-on capacity
Observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes.