Housing-Based Case Manager, Housing First

Tungasuvvingat Inuit•Ottawa, ON

4d•CA$52,000 - CA$54,300•Hybrid

About The Position

This position provides intensive support in tandem with the Housing Specialist and a Cultural Support Worker, providing direct intensive support to individuals or families that are homeless and looking to transition into more appropriate housing options. The worker works the client to create an individualized service plan that will help them achieve housing and life stability.

Requirements

Minimum college diploma in human services, social work, or a related field of study
Experience in delivering related urban housing services, preferably to the Inuit community
Proficient use of MS Word, Excel, PowerPoint, Outlook, video-conferencing platforms
First aid, CPR and non-violent crisis intervention training
Knowledge of the Indigenous and non-Indigenous housing support and service system of Ottawa
Knowledge of Inuit culture, values, Inuit Qaujimajatuqangit (IQ) and traditional practices
Familiarity with the socio-economic landscape as it pertains to Inuit
Commitment to a client-centered approach when working with Inuit
Outstanding organizational, interpersonal and communication skills
Proven ability to work effectively in a multi-disciplinary and multicultural team environment
Fluency in English required

Nice To Haves

Fluency in Inuktitut is an asset.

Responsibilities

Delivers effective services safely and respectfully while maintaining professional rapport with clients, peers, and other community service providers.
Adheres to the Housing First Model, working with service users to achieve greater independence.
Advocates for the client in all aspects of culture (physical, mental, spiritual, and social).
Completes a safety plan and risk minimization plan to appropriately support clients in the community.
Prepares client assessment reviews
Provides referrals to appropriate internal and external service providers.
Balances the needs of caseload depending on acuity, length of time in the program, state of housing stability, etc
Reviews and evaluates client progress on an ongoing basis and adjusts case plans in consultation with the team and manager.
Inputs all client data and completes monthly statistical reports.
Organizes and maintains client case files in accordance with TI’s protocol.
Acts as an ambassador for TI within and outside the organization by creating an awareness of TI’s programs and services.
Contributes to the organization’s work through collaborative teamwork and participating in meetings and committees as required.
Works in a manner that preserves confidentiality and seeks to minimize risks for clients, employees and the organization.
Become familiar with and comply with all of TI’s policies and procedures.
Any other duties assigned to you as may reasonably be required in line with the Position’s main responsibilities.