Housing Counselor

Syracuse Northeast Community Center • Syracuse, NY

9d • Hybrid

About The Position

The Housing Counselor supports neighbors in achieving housing security by connecting renters and landlords with community resources, promoting affordable housing, counseling around tenant-landlord disputes, addressing core housing concerns, performing Housing Quality Standards inspections, assisting in creating individualized housing action plans, identifying eligible participants for rental assistance and supporting applications, assisting in the Foreclosure Prevention Program, connecting participants with other essential supports through referrals, and providing sustained case management and continued engagement. Essential Job Functions include supporting tenants/homeowners in obtaining and sustaining safe, healthy, affordable housing and in avoiding eviction/foreclosure, performing rental site visits with participants, managing caseloads, documenting activities in required databases, performing outreach, developing and implementing workshops, and working collaboratively with the NEHDA and SNCC teams. The role also involves supporting funded programs and services, working collaboratively with NEHDA staff and administration, and engaging professionally with neighbors, businesses, and others.

Requirements

• HUD Certification highly preferred
• Outgoing personality and ability to interact effectively with others required
• Syracuse city resident with strong community connections preferred
• Relevant education and experience preferred
• Strong organization, time-management, and listening skills required
• Collaborative work ethic required
• Multi-lingual, multicultural abilities preferred
• Must have a reliable vehicle for travel within Syracuse and Onondaga County
• Must pass HUD exam within 90 days of hire
• Valid and clean NYS driver's license
• Able to pass criminal and DMV check upon hire

Nice To Haves

• HUD Certification
• Syracuse city resident with strong community connections
• Relevant education and experience
• Multi-lingual, multicultural abilities

Responsibilities

• Connecting renters and landlords with community resources
• Promoting affordable housing, especially in the City of Syracuse
• Counseling around tenant-landlord disputes
• Addressing core housing concerns
• Performing Housing Quality Standards inspections
• Assisting in creating individualized housing action plans
• Identifying eligible participants for rental assistance and supporting applications
• Assisting in Foreclosure Prevention Program
• Connecting participants with other essential supports through referrals
• Providing sustained case management and continued engagement
• Support Tenants/Homeowners in obtaining and sustaining safe, healthy, affordable housing and in avoiding eviction/foreclosure
• Rental Site Visits with participants to view apartments, meet landlords and code officials, and assess housing quality
• Manage Caseload as directed by supervisor(s)
• Documentation of activities in required database(s) as directed by supervisor(s)
• Perform Outreach to participants throughout NEHDA’s service area
• Develop and Implement Workshops for tenants, landlords, and homeowners that promote sustained, safe, healthy, affordable housing
• Work collaboratively with the NEHDA and SNCC teams to support the overall needs of participants and promote opportunities
• Support funded programs and services as directed by supervisor(s)
• Work Collaboratively with NEHDA staff and administration to serve the housing needs and refer for additional essential services
• Engage professionally with neighbors, businesses, and others
• Other Duties as Assigned and as directed by supervisor(s)

Benefits

• SNCC pays 85% of Individual Excellus Gold Healthcare plan
• SNCC pays 100% Individual Excellus dental plan
• NYS required sick leave PTO for first 90 days (1 hr earned every 30 hrs worked)
• 150 hours PTO annually (prorated) after 90 days of continuous employment
• SNCC 401(k) contribution of 4% and up to 1% match begins date of hire, vests after 1 year of continuous employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed