Housing Compliance Specialist

CGI•Memphis, TN

15h•Hybrid

About The Position

CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Housing Compliance Specialist in Memphis, TN. (Hybrid role) The Housing Compliance Specialist is responsible for the timely and accurate completion of specified core tasks for a portfolio of multi-family housing contracts subsidized under HUD's Project Based Section 8 Housing program. Directly performs specified core tasks as part of a contract administration case management team. The Specialist works closely with property owners to ensure compliance pursuant to HUD policy. Maintains accurate and complete customer files, logs, and schedules. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.

Requirements

Bachelor's degree is required OR must have significant relevant experience in lieu of a bachelor's degree to be considered.
3-5 years of experience performing tasks in a compliance/regulatory environment.
Proficiency with Microsoft Office, particularly Excel and Word.
Demonstrated strong organizational and time management skills.
Strong written and oral communication skills.
Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
Proven ability to understand, interpret and apply written policies and procedures effectively.
Strong customer service skills.
Capacity to learn from past experiences and apply them to future circumstances.
Ability to multi-task, be self-motivated and take proactive initiative.

Nice To Haves

3-5 years of experience in a compliance/regulatory environment.

Responsibilities

Ensure 100% of onsite property reviews are properly scheduled and performed in compliance with contractual and client requirements.
Effectively compiles and writes Management and Occupancy Review (MOR) reports detailing specific findings, criteria, and corrective actions in the monitoring of project compliance in the following areas: a. Marketing and Tenant Selection b. Leasing and Occupancy c. Rent Determination and Subsidy Request d. Management of Maintenance Program e. Response to Safety Concerns f. Management of Tenant Relations g. Review of Fair Housing/EEOC policies and procedures
Timely and accurate follow-up to ensure adequate responses to close the MOR report.
Establish and maintain good relations with owners, residents, and their representatives, neighborhood groups and local governments.
Respond fully and promptly to inquiries and dispatches from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel and Customer Contact personnel.
Maintain complete and detailed files and provide the Team Leader and/or Manager with data and records requested in a timely manner.
Successfully complete all required training programs within prescribed period.
Participate in ensuring a fully functional contract administration case management system to meet 100% of the deadlines required and avoid contractual penalties.