Housing Compliance Specialist

Teton County • Jackson, WY

12d

About The Position

The Housing Compliance Specialist ensures the correct and efficient use of restricted housing within Jackson/Teton County Affordable Housing (JTCAH) programs. The position assists the Compliance Analyst in monitoring more than 1,000 deed-restricted properties, investigates alleged violations under JTCAH compliance procedures, identifies problems, and recommends solutions based on policies, standards, and regulations.

The role supports monitoring, inspections, document collection, recordkeeping, and maintenance of deed-restricted housing. It also provides customer service and collaborates with JTCAH staff on department projects and strategic goals. The employee is expected to interact courteously with visitors and Town and County staff, maintain confidentiality, and perform other duties as assigned. Work is performed in a standard office environment, with site inspections conducted as required.

Requirements

• Associate degree in Business, Public Administration, or a related field, or 2–5 years of experience in community development, housing programs, property management, or a related field.
• Valid Wyoming or Idaho driver’s license and an acceptable driving record.
• Knowledge of County organization, operations, policies, and procedures, or ability to become proficient within two years of employment.
• Knowledge of laws, regulations, and guidelines governing community housing programs, occupancy and use restrictions, and homeowners’ association covenants, conditions, and restrictions, or ability to become proficient within two years.
• Knowledge of building and property inspection principles and practices, or ability to become proficient within two years.
• Knowledge of social and economic resources available to low- and moderate-income families, customer-service principles, community service agencies, and local assistance programs, or ability to become proficient within two years.
• Knowledge of HUD regulations, fair housing standards, the Americans with Disabilities Act, and other public housing standards and procedures, or ability to become proficient within two years.
• Knowledge of specialized software such as Geographic Information Systems and Yardi, and occupational safety and health rules and regulations, or ability to become proficient within two years.
• Proficiency in Microsoft Office Suite, particularly Excel spreadsheet management.
• Familiarity with database use and management and ability to learn new database software.
• Ability to interpret and apply regulations, policies, and procedures; resolve conflicts; and solve problems.
• Ability to multitask, assess and prioritize competing tasks and demands, and maintain effective relationships with coworkers, tenants, owners, and the community.
• Ability to perform accurate data entry and mathematical calculations and communicate clearly and concisely verbally and in writing.
• Ability to use critical thinking to organize information, define problems, and develop effective recommendations for complex problems.

Nice To Haves

• Fluency in Spanish.
• Ability to understand and interpret financial documents such as bank statements, tax returns, and credit reports.
• Experience inspecting properties and identifying compliance issues related to public housing occupancy rules.
• Ability to use sound inspection methods to determine housing-unit condition and identify deviations from codes and standards.
• Experience reviewing and interpreting legal documents.
• Knowledge of recordkeeping, case-record management, and accounting rules and standards.
• Experience reviewing, updating, and maintaining files, reports, and documentation for housing programs.

Responsibilities

• Assist with timely and accurate compliance monitoring of deed-restricted units.
• Manage document collection for compliance monitoring of deed-restricted and JTCAH program properties.
• Investigate alleged violations of JTCAH regulations, deed restrictions, ground leases, and land development regulations.
• Assist in monitoring JTCAH deed-restricted housing for compliance with deed restrictions, County and JTCAH regulations and policies, state and federal laws, and Town ordinances.
• Collect and organize evidence during alleged-violation investigations and provide recommendations to management.
• Conduct site inspections as required to verify compliance with leases, regulations, and policies and assess property safety and proper use.
• Compile household and tenant data, maintain inspection records, organize hard-copy and digital files, and manage case files accurately.
• Oversee maintenance of deed-restricted rental housing units and ensure that housing is maintained according to JTCAH standards.
• Provide customer service as needed and collaborate with JTCAH staff on projects and departmental strategic goals.
• Demonstrate courteous and cooperative behavior with visitors and Town and County staff, maintain confidentiality, and perform other duties as assigned.

Benefits

• Generous time off
• Sick days
• Wellness hours
• Fully employer-paid medical, dental, and vision premiums for individual or family coverage
• Start Bus discounts
• WRS Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree