Housing & Behavioral Support Specialist

Trinity Health•Pittsburgh, PA

2d•Onsite

About The Position

Our Housing & Behavioral Health Support Specialist at Mercy of Care plays a vital role in fostering a safe, supportive, and inclusive environment for shelter guests, particularly those facing severe and persistent mental illness (SPMI). This position integrates direct service delivery, crisis management, and administrative accountability to address the complex challenges of homelessness, mental health, and housing instability. The HBHS Specialist is a cornerstone of MOC’s mission to serve individuals experiencing homelessness with compassion, professionalism, and evidence-based best practices. By combining direct care with strategic collaboration, the Specialist ensures shelter guests receive the resources and support they need to achieve greater stability and self-sufficiency.

Requirements

Master's in human services and 1 year of residential or crisis OR bachelor's in human services and 3 years of homeless, behavioral health, residential and/or crisis services delivery. Depending on program regulations, an Associate's in Mental Health & 4 years or High School diploma & 8 years of job related clinical mental health experience is accepted.
Act 33/34/73 clearances
Pre-employment Drug Test

Responsibilities

Provide timely and effective support during behavioral health emergencies, enabling guests to navigate challenges while maintaining program stability.
Cultivate meaningful, trust-based relationships with shelter guests to support their long-term well-being and successful transition to stable housing.
Collaborate with a diverse network of mental health, primary care, social service, and housing providers to deliver comprehensive and coordinated support.
Maintain accurate records, complete required documentation, and adhere to program guidelines and regulatory standards.
Offer individualized guidance to shelter guests, empowering them to navigate mental health and housing systems with empathy and professionalism.