Housing Support Specialist

Vera French Community Mental Health Center • Davenport, IA

4d • Onsite

About The Position

Make a meaningful impact in your community as a Housing Support Specialist with Vera French Housing. In this full-time role, you will help individuals access and maintain safe, affordable housing while supporting leasing, eligibility, compliance, tenant communication, and day-to-day housing operations.

Requirements

• Associate degree preferred in business, bookkeeping, compliance, property management, or a related field; equivalent experience may be considered.
• LIHTC certification preferred, or ability to obtain certification within 6 months and maintain it throughout employment.
• Strong communication, organization, confidentiality, follow-through, and attention to detail.
• Experience with affordable housing programs, property management software preferred.
• Experience working with individuals with mental health needs or in a role requiring demonstrated empathy is desirable.

Responsibilities

• Assist with applicant screening, income verification, leasing, renewals, and tenant follow-up.
• Calculate rents and utility allowances for income-based units and complete accurate documentation.
• Maintain tenant records, lease files, reports, property keys, and compliance paperwork.
• Support HUD, LIHTC, Section 8, HOME funds, and other housing compliance requirements.
• Provide respectful customer service and tenant education in a trauma-informed environment.
• Assist with inspections, annual rent increases, compliance reviews, and travel to multiple locations as needed.

Benefits

• health, dental, and vision insurance
• employer-paid life, AD&D, and long-term disability coverage
• 401(k) employer contributions and match
• tuition reimbursement and loan repayment opportunities after one year
• supplemental coverage options
• paid holidays
• sick time
• vacation accrual

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree