Housing Associate

Dakota County CDA•Eagan, MN

4d•Hybrid

About The Position

Housing Associates are part of the Housing Assistance team at the Dakota County Community Development Agency (CDA), a premier organization that administers over 30 programs to enhance the economic vitality of Dakota County. Housing Associates perform administrative and technological support duties for the Housing Assistance department; utilize computer to assist with applicant/participant file review/processing. Assist with the administration of the Housing Assistance Department Programs by answering applicant/participant questions, providing program information as necessary, assist with New Admissions, Recertifications, Portability, and HQS (Housing Quality Standards) processes. Perform Housing Assistance receptionist duties and act in a backup capacity for other agency support personnel. The Dakota County CDA's mission is to improve the lives of Dakota County residents and enhance the economic vitality of communities through housing and community development.

Requirements

Two-years related education and/or experience
Proficient in the use of Microsoft Office programs (Word, Excel, PowerPoint, Outlook)
Knowledge of general office equipment
Knowledge of office functions, policies, and procedures
Knowledge of Agency purpose, programs, and functions
Knowledge of English language, grammar, and punctuation
Ability to communicate orally and in writing
HCV and/or HQS Specialist Certification, or ability to obtain within one year
Ability to handle difficult situations in a professional manner when dealing with the public and agency employees
Ability to work with a varied client base including special populations/clients with special needs and communication barriers
Ability to work both independently and to collaborate with team members
Ability to work under pressure and with interruptions
Ability to work independently on several tasks at one time, to set and meet deadlines
Ability to be flexible
Must be physically able to perform the essential functions of the position, as indicated under Responsibilities and Duties listed above with or without accommodation
Ability to sit/stand a large portion of the day at a desk or workstation
Ability to read, type, write, and handle small objects or tools
Ability to speak clearly and listen attentively during meetings, phone calls, and other interactions
Occasional walking and standing might be required, such as moving between different office areas or attending meetings
Occasionally lifting and carrying light objects, such as files, documents, or office supplies
Occasionally reaching above shoulder height or bending to access files, equipment, or supplies

Responsibilities

Perform administrative and technological support duties for the Housing Assistance department.
Utilize computer to assist with applicant/participant file review/processing.
Assist with the administration of the Housing Assistance Department Programs by answering applicant/participant questions, providing program information as necessary.
Assist with New Admissions, Recertifications, Portability, and HQS (Housing Quality Standards) processes.
Perform Housing Assistance receptionist duties.
Act in a backup capacity for other agency support personnel.