Housing and Residential Engagement Facility Operations Manager

Careers Listing•Fullerton, CA

25d•Onsite

About The Position

California State University, Fullerton is seeking a Housing and Residential Engagement Facility Operations Manager (Administrator I) to manage the daily activities of HRE’s Custodial Services work unit. The unit includes Lead Custodians and Custodians who provide custodial services for approximately 13 residential buildings. The manager works under the general direction of the Director of Residential Facilities Operations for Housing and Residential Engagement. The position calls for a safety-conscious leader with strong customer-service skills and initiative who can motivate a diverse team, solve complex problems, and support the university’s mission, vision, and values. The manager performs supervisory and administrative duties to meet campus operational needs and participates in organizational development activities, team meetings, and leadership team meetings. Other duties may be assigned. The successful applicant must submit an Inclusive Leadership Statement addressing their understanding of inclusive leadership, experiences working with people who have different perspectives, and how inclusivity has affected them personally or professionally. A satisfactory background check is required. The role also requires a valid California driver’s license and includes responsibilities as a general mandated reporter and Campus Security Authority. The incumbent must file a Conflict of Interest Form 700 and complete required CSU ethics and CSA training.

Requirements

Equivalent to graduation from an accredited four-year college or university with a bachelor’s degree in facilities management, business administration, public administration, or a related field, and five years of progressively responsible supervisory or management experience in custodial operations; an equivalent combination of relevant education, training, professional certification, and experience may be considered.
Extensive experience working with and supervising employees covered by Collective Bargaining Agreements.
Demonstrated knowledge of institutional custodial operations, employee supervision, scheduling, quality assurance, safety regulations, and computerized work order management.
Ability to plan, organize, and evaluate custodial services; manage multiple operational priorities; communicate effectively; and maintain a safe, sanitary residential environment.
Experience working in a high-stress environment.
Strong understanding of environmental health services compliance and best practices.
Ability to collaborate with colleagues in the housing department and other campus departments.
Experience training a custodial team.
Experience working with Human Resources and Labor Relations.
Ability to serve as an ethical role model for the staff team.
Submit an Inclusive Leadership Statement addressing the specified topics.
Satisfactory completion of a background check, including a criminal records check.
Valid California driver’s license.

Nice To Haves

Over 10 years of progressively responsible custodial management experience, preferably in higher education, student housing, or a comparable institutional environment.
Experience implementing Association for Physical Plant Administrator (APPA) custodial standards.
Experience managing represented employees, administering custodial budgets, coordinating large-scale residential turnovers, and using computerized maintenance management systems.
APPA or other relevant professional certifications.

Responsibilities

Manage the daily activities of HRE’s Custodial Services work unit and its Lead Custodians and Custodians.
Oversee custodial services for approximately 13 residential buildings.
Perform supervisory, administrative, and other duties required to meet campus operational needs.
Lead and motivate a diverse team, solve complex problems, and demonstrate safety-conscious and customer-focused leadership.
Participate in organizational development activities, team meetings, and leadership team meetings.
Support the university’s mission, vision, and values through work and leadership.
Perform other duties as assigned.
Meet general mandated reporter and Campus Security Authority reporting and training obligations.
File an initial and annual Conflict of Interest Form 700 and complete required CSU ethics training.