Houseperson PT - AutoCamp Catskills

Schulte Hospitality GroupSaugerties, NY
Onsite

About The Position

AutoCamp is seeking a dynamic, service-oriented Houseperson to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure.

Requirements

  • A passion for the great outdoors.
  • Able to arrive for assigned shifts on time.
  • Must have an understanding of how to properly use assigned cleaning equipment and products.
  • Knowledge of proper cleaning product handling and safety procedures.
  • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
  • Able to operate cleaning equipment such as a vacuum cleaner.
  • Thoroughness and an attention to detail.
  • Excellent and attentive customer service.
  • High school diploma or GED certificate.
  • Prior experience working as a hotel housekeeper.

Nice To Haves

  • Be well groomed and have a keen sense of style and an appreciation for good design.
  • Practice thoroughness and an attention to detail.
  • Possess excellent and attentive customer service.
  • Be a creative problem solver who can find solutions when issues arise.

Responsibilities

  • Restocks and maintains all public areas throughout the day/night.
  • Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
  • Responsible for all deliveries of product for housekeeping.
  • Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
  • Straightens kitchen, bathroom, bedroom and furniture items.
  • Dusts, polishes and removes marks from walls, counters, and furnishings.
  • Sweeps, mops and cares for floors.
  • Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
  • Communicates the status of cleaned rooms to the Housekeeping Supervisor.
  • Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
  • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
  • Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
  • Uses designated cleaning products properly and safely.
  • Follows proper handling procedures for dirty rags/linens.
  • Restocks and maintains housekeeping cart.
  • Restocks and maintains all chemicals, paper products, and linen.
  • Follows proper key code control procedures.
  • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
  • Assists guests with questions and requests.
  • Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
  • Learn how to carry out property emergency procedures.
  • Ability to work flexible hours including evenings, weekends, and holidays.
  • Performs any other duties as requested by management.

Benefits

  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Marketplace Discounts on event tickets, electronics, gym memberships + more!
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