Houseperson

Northland Properties • Toronto, ON

11d • CA$24 • Onsite

About The Position

The Houseperson must understand his/her role as brand ambassador and must be driven to provide a positive experience to all guests through having meaningful interactions, responding to guest requests with a sense of urgency, and for keeping all public spaces and rooms immaculate. This is a fast paced and engaging role, the right individual will have an eye for detail, work well independently, and be great at communicating with our guests.

Requirements

• Manual dexterity required to use various cleaning apparatus and supplies.
• Ability to lift to 30 pounds.
• Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.
• Must be legally entitled to work in Canada.

Nice To Haves

• Eye for detail
• Work well independently
• Great at communicating with our guests

Responsibilities

• Assist with preparing guestrooms to a high standard.
• Ensures public spaces are clean and well presented.
• Assists with evening housekeeping duties such as late stayover requests, converting beds
• Collects waste and recycling from all public spaces
• Delivers in-room amenities and linens to guests
• Assist with Laundry duties when required.
• Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored
• Takes personal responsibility for equipment, ensuring it is operated and maintained correctly
• Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Reports any maintenance and/or health and safety issues
• Delivers and retrieves items on loan to guests
• Ensures security of guest rooms and privacy of our guests
• Works alongside all other departments in friendly and professional manner
• Perform all other duties as assigned or needed.

Benefits

• Discounted Hotel Stays for Team Members and Family & Friends rates
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed