Houseperson The Garland

The Garland•Los Angeles, CA

74d•$25 - $25•Onsite

About The Position

The Houseperson maintains cleanliness in public and non-public areas assigned to the Housekeeping Department and removes linen and trash as required. The role works throughout the hotel, both horizontally and vertically, and may encounter varying noise levels, temperatures, illumination, and air quality. The Houseperson checks assigned areas throughout the shift, responds to service calls, assists Guest Room Attendants, maintains supplies and equipment, and reports repair needs to a supervisor. The position is full time, based at The Garland in North Hollywood, California, on the swing shift, and is non-exempt.

Requirements

Minimum high school education or equivalent.
Pleasant personality and a team-oriented approach.
Enjoy working with and serving people.
Good cleaning skills.

Responsibilities

Check with the immediate supervisor about areas requiring specific attention and inspect assigned areas for problems needing immediate attention.
Remove soiled linen and trash from check-outs and assigned areas as needed.
Maintain service elevator areas and assigned service elevators, including cleaning tracks as needed.
Check supplies and linen in closet rooms and replenish them as prescribed during the shift.
Clean and mop locker and service areas, and organize shelves at the beginning and end of the shift.
Inventory and replenish Guest Room Attendant supplies as required.
Clean trash and ash/trash urns and change sand as prescribed.
Walk through assigned areas, identify items needing repair, and report repair orders to the shift supervisor.
Answer and handle service calls as quickly as possible.
Check rollaway beds and baby cribs for serviceability and report items needing attention to a supervisor.
Frequently inspect assigned areas throughout the shift to ensure they meet required standards.
Report areas requiring special attention that cannot be handled personally to a supervisor.
Spot-clean mirrors and fixtures several times during the shift.
Vacuum hallways and keep them free of dust, including edges, high areas, and fixtures.
Sweep and mop service areas, and strip and wax service-area flooring as scheduled.
Assist Guest Room Attendants by replenishing supplies and removing soiled linen and trash daily.
Sweep and mop stairwells as needed and keep them clean.
Conduct a final inspection of the assigned area one hour before the end of the shift.
Maintain open communication with staff and guests and promote a positive, professional, helpful attitude.
Perform scheduled deep-cleaning requirements.
Clean and maintain public-area restrooms as needed and check them frequently throughout the shift.
Perform other related duties as requested.