Houseperson

MCR • Seguin, TX

2d • Onsite

About The Position

The Houseperson role at TownePlace Suites Seguin is crucial for maintaining the MCR standard of providing clean, friendly, well-organized, and safe hotels for guests. This position contributes to "Spotless Cleanliness" and "Teamwork" by ensuring all areas, both front and back of the house, are kept clean and well-organized. The Houseperson is expected to "pitch in" as a team effort to clean guest rooms and public spaces as needed, always greeting guests with a smile and hospitality while performing duties.

Requirements

• Must be 18 years of age or older.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed.
• Must clock in/out for breaks at the designated time.
• Must provide sufficient notice as directed by the supervisor when calling out for a scheduled shift.
• Regularly required to carry out physical working demands such as stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking, repetitive motions, and lifting (e.g., housekeeping items like linens, trash, vacuums).

Nice To Haves

• Experience in a hospitality, service, consumer-facing franchise or related field is preferred.

Responsibilities

• Store and retrieve luggage or packages for guests.
• Clean and maintain guest hallways, stairwells, service areas, and ice rooms.
• Collect trash from all exterior garbage receptacles and pick up trash and debris from the parking lot, swimming pool area, and common grounds.
• Ensure all front and back of house areas are well-organized and clean.
• Collect trash and soiled linen from housekeepers and deliver to the laundry room.
• Monitor the placement and condition of public space furniture and report issues to management.
• Maintain stock levels in guest floor linen closets and replenish guest amenities.
• Replenish amenities and supplies in assigned guestrooms.
• Stock and maintain the housekeeping cart.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed