Houseperson

MCR • Newark, NJ

17h • Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. This role focuses on maintaining spotless cleanliness in all areas of the hotel, ensuring guest satisfaction through proactive service, and contributing to a positive team environment. The Houseperson is responsible for various cleaning and maintenance tasks, including luggage handling, trash management, furniture upkeep, and restocking supplies.

Requirements

• Must be 18 years of age or older.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time for every shift and clock out at the scheduled shift ending time.
• Must clock in/out for breaks at the designated time.
• Must provide sufficient notice as directed by the supervisor when calling out for a scheduled shift.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns and issues.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking long distances, and making repetitive motions of the wrists, hands, and/or fingers.
• Lifting and carrying housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Must have a positive attitude and willingness to learn.
• Can-Do Attitude.

Responsibilities

• Store and retrieve luggage or packages for guests.
• Clean and maintain guest hallways, stairwells, service areas, and ice rooms.
• Collect trash from exterior garbage receptacles and common grounds.
• Collect trash and soiled linen from housekeepers and deliver to the laundry room.
• Monitor the placement and condition of public space furniture and report issues.
• Maintain stock levels in guest floor linen closets and replenish amenities and supplies in assigned guestrooms.
• Stock and maintain the housekeeping cart.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed