Houseperson

Hilton Grand VacationsCharleston, SC
Onsite

About The Position

Come join our new and breathtaking 100 suite Liberty Place Charleston, a Hilton Club, the site of the historic Liberty Tree. History is in the making with our Connie-Award winning team of 55 and we are eager to welcome you into our evolving culture where we are #LITWithLiberty every day in serving each other, our Owners and guests. Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a houseperson to join the team. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms.

Requirements

  • Effective verbal and written communication skills.
  • Ability to communicate well with guests in English.
  • Perform job functions with attention to detail, speed and accuracy.
  • Available to work weekends, public holidays, and various shifts.
  • Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
  • can tolerate environmental factors such as humidity, cold/heat, dust and noise.
  • Able to bend, stoop, walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation?

Nice To Haves

  • Hospitality industry

Responsibilities

  • Providing excellent service to our guests and owners while they're staying at the resort!
  • Promptly assisting guest inquiries and needs while following brand standards.
  • Provide customer service to guests, including information about resort services, activities and local attractions.
  • Remove used and replace with new all linens, towels and vital products and supplies
  • Transport clean and dirty linen to and from Operations and the Buildings.
  • Maintain work carts/stations as necessary to optimize appearance and efficiency.
  • Make sure that all items delivered to the guest rooms are clean and in working order.
  • Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
  • Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
  • Identify and report preventative or other maintenance issues in public area or guest rooms.

Benefits

  • Benefits on starting on day 1 (vision, dental, health)
  • Daily Pay - get your earned pay any time before payday
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Paid Holidays, Sick days, and Generous Paid Time Off Program
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities
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