Houseperson - Hilton Tucson El Conquistador

Desert Hospitality Management, LLC • Oro Valley, AZ

1d • Onsite

About The Position

The Houseperson is responsible for maintaining the cleanliness, safety, and overall appearance of all public and back-of-house areas of the hotel. This position supports the Housekeeping Department by ensuring a clean, well-organized environment that meets hotel standards and enhances the guest experience.

Requirements

• Basic reading, writing, and math skills required.
• Strong attention to detail
• Organizational and time-management skills
• Ability to work well with others and communicate effectively
• Customer service-focused mindset

Nice To Haves

• Previous housekeeping or hospitality experience preferred but not required.

Responsibilities

• Inspect all public and back-of-house areas to ensure cleanliness standards are met and report any deficiencies to the supervisor.
• Clean and maintain all designated areas including the lobby, public restrooms, hallways, elevators, employee areas, and other common spaces.
• Collect and remove trash throughout the hotel, including from housekeeping carts, vending areas, offices, room service areas, and restrooms.
• Assist Room Attendants by delivering linens, amenities, and supplies and by helping with heavy items such as mattresses and soiled laundry.
• Shampoo carpets and perform floor care duties including stripping, waxing, and buffing floors as scheduled.
• Respond promptly and courteously to guest requests, including delivering housekeeping supplies such as linens, roll-away beds, and amenities.
• Follow up on guest requests to ensure satisfaction and resolve issues when possible.
• Maintain a professional appearance and conduct at all times in accordance with hotel standards.
• Report maintenance issues and safety concerns to the Engineering Department as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed