FT Houseperson

Desert Hospitality Management, LLC • Mesa, AZ

5d

About The Position

The Houseperson is responsible for cleaning and maintaining public areas of the hotel in accordance with established cleanliness standards, helping ensure a welcoming and sanitary environment for guests and staff. The role includes routine cleaning, floor care, trash collection, assisting room attendants, and responding courteously to guest requests for housekeeping supplies and related items.

The position involves significant physical activity and manual labor in a fast-paced environment with frequent interruptions. It includes regular exposure to cleaning chemicals, operation of commercial cleaning equipment, and occasional guest interaction. Nights, weekends, holidays, and overtime as needed may be required.

Requirements

• Basic reading, writing, and math skills.
• Ability to perform frequent lifting of up to 75 lbs and pushing or pulling of up to 500 lbs.
• Ability to walk, stand, bend, and reach for prolonged periods.
• Ability to operate commercial cleaning equipment, such as vacuums, carpet shampooers, floor buffers, and wet vacuums.
• Polite and clear communication skills for occasional guest interaction.
• Problem-solving skills to address operational or guest-related challenges.
• Availability to work nights, weekends, and holidays.
• Ability to work overtime as needed.
• Ability to work in a fast-paced environment with frequent interruptions and regular exposure to cleaning chemicals.

Nice To Haves

• Prior housekeeping or custodial experience.

Responsibilities

• Inspect public areas regularly to ensure cleanliness and maintenance standards are met, and report issues to a supervisor.
• Assist room attendants with heavy lifting, including mattresses and soiled linens, and deliver supplies.
• Shampoo carpets, strip and wax floors, and maintain floor surfaces throughout the property.
• Clean lobbies, public restrooms, hallways, and back-of-house areas.
• Collect trash from guest floors, housekeeping carts, vending and service areas, offices, and restrooms.
• Respond promptly and courteously to guest requests, including delivery of additional linens, rollaway beds, and other housekeeping supplies.
• Provide friendly, timely, and attentive service to support guest satisfaction.
• Maintain a professional appearance and demeanor.
• Report repair needs to the Engineering Department.
• Deliver and retrieve linens in coordination with the Laundry Department.
• Provide and collect linens and housekeeping supplies for Room Attendants.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed