Houseperson - MGM Springfield

MGM Resorts International • Springfield, MA

1d • Onsite

About The Position

As a Houseperson, you’ll bring your prior housekeeping or facilities experience to support Guestroom Attendants in maintaining a clean, organized, and guest‑ready environment. This role requires hands‑on expertise with cleaning procedures, equipment, and inventory management in a fast‑paced setting, along with the professionalism and attention to detail needed to meet resort‑level standards.

Requirements

• Must be 18 years of age

Nice To Haves

• Experience in a similar resort setting is preferred
• Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
• Able and willing to work a Full-Time schedule, 9am-5:45pm, variable days, to include weekends and holidays

Responsibilities

• Ensure that assigned areas are kept clean and neat
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned area
• Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms
• Empty all trash and linen from the Guest Room Attendants’ carts as needed
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers

Benefits

• Healthcare
• financial and time off benefits
• Company uniform issued with free dry cleaning offered onsite
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• medical, dental, vision, life insurance, 401(k) plans, and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed