Banquet Server - MGM Springfield

MGM Resorts International • Springfield, MA

2d • Onsite

About The Position

Join our team as a Banquet Server and help create unforgettable experiences for every guest with your energy, welcoming smile, and exceptional service. You will bring events to life by anticipating guests’ needs, delivering personalized hospitality, and turning special moments into lasting memories. If you thrive in a fast-paced, people-focused environment and love creating “WOW” experiences, we’d love to meet you!

Requirements

• 1+ years of prior relevant experience as a server in a similar, high-volume environment is preferred
• Availability for day shift, but must be flexible to work nights, weekends and Holidays

Nice To Haves

• High school diploma, GED or equivalent is preferred

Responsibilities

• Guide guest in all phases of their experience at the Banquet event
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Knowledgeable of service requirements for assigned function such as: pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation, proper food and beverage service
• Greet guest as they arrive and assist them with seating at tables
• Set up, monitor, refresh and breakdown coffee break, reception and buffet tables for specified functions according to group requirements
• Follow sequence of service utilizing all proper procedures standardized by the Banquet Management Team
• Anticipate the guest needs and respond promptly

Benefits

• Free meals in our employee dining room
• Company issued uniform with free dry cleaning offered onsite
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• medical, dental, vision, life insurance, 401(k) plans, and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED