Houseperson - Home2 Suites

Witham Family Hotels•Ellsworth, ME

1d•Onsite

About The Position

Home2 Suites by Hilton is seeking a dependable and hardworking Houseperson to support our housekeeping and hotel operations teams. In this full-time, year-round role, you will help maintain the cleanliness and appearance of public spaces throughout the property, ensuring guests have a comfortable and welcoming experience from the moment they arrive. From keeping common areas clean and stocked to assisting with housekeeping support tasks, you will play an important role in maintaining Hilton brand standards and supporting overall hotel operations. At Home2 Suites by Hilton, we are committed to providing modern comfort, friendly service, and an exceptional stay experience for every guest. As part of the Hilton brand family, we take pride in delivering hospitality that makes guests feel at home whether they stay one night, one week, or longer. Witham Family Hotels has been recognized as one of the Best Places to Work in Maine since 2022, and we take pride in our culture of kindness, respect, inclusion, excellence, and family. Join a company where your work matters and your expertise is valued. We are proud to be an equal opportunity employer and believe our strength lies in our differences.

Requirements

Previous housekeeping, janitorial, or hotel experience preferred, but not required
Strong attention to detail and cleanliness
Ability to work independently and as part of a team
Reliable, dependable, and guest-focused mindset
Ability to stay organized and manage time effectively in a fast-paced environment
Ability to lift up to 50 lbs and perform physical tasks including standing, walking, bending, and pushing carts for extended periods
Flexible availability, including weekends and holidays
Positive attitude and willingness to help wherever needed

Responsibilities

Clean and maintain public areas including the lobby, hallways, elevators, restrooms, breakfast area, fitness center, and exterior entrances
Ensure public spaces remain clean, stocked, and organized throughout the day
Assist housekeeping team members with linen delivery, trash removal, and supply restocking
Respond promptly to guest and team member requests as needed
Maintain cleanliness standards in accordance with Hilton brand expectations
Monitor laundry supplies and report equipment issues or maintenance concerns as needed
Rotate into laundry duties on scheduled days, including washing, drying, folding, sorting, and organizing linens, towels, and other hotel laundry while maintaining cleanliness and organization in the laundry area
Assist with deep cleaning projects and seasonal cleaning tasks
Remove trash and recyclables from public and service areas
Report maintenance concerns or safety issues to the appropriate department
Help maintain storage and housekeeping areas in a clean and organized manner
Support overall hotel operations by assisting other departments when needed

Benefits

PTO (Paid Time Off): Earn up to 136 hours in your first year. The longer you're with us, the more you earn!
Health Insurance: Multiple plans, with 80% of the cost covered—including family options.
Dental & Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more! We cover 80% of the cost. Vision plan also available.
401(k) plan: Up to a 4% match.
End of Season Bonus.
Heating Savings Program: Save on heating oil and propane through Irving and Dead River.
Core Values Program: Earn points for branded swag.
Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available.
Short-Term Disability: Provided at no cost.
Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
Employee Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts hotels.
Employee Recognition Programs.
Employee Assistance Program (EAP): Free and confidential counseling services.
Employee Relief Fund: Financial assistance for unexpected situations—funded primarily by our awesome team.
Annual Flu Shot Clinic.
Witham Family Hotels Gala: An annual celebration recognizing YOU!
Community Giving: The Witham Family Hotels Charitable Fund has donated over one million dollars to local organizations.