About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company’s mission and values. The role includes maintaining storage areas, moving linens and supplies, supporting unit turnovers, reporting maintenance and lost-and-found items, assisting with guest needs, and helping ensure a safe and clean resort environment. The position requires a strong sense of urgency, promptness, efficient use of supplies and equipment, and a willingness to perform duties related to site operations as directed by the Executive Housekeeper.

Requirements

  • Ability to lift 75 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Responsibilities

  • Maintain a high standard of excellence.
  • Stock storage closets and maintain their cleanliness and organization.
  • Assist with stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units.
  • Prepare linen and supply bags and deliver them to units.
  • Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
  • Report unit maintenance issues according to company procedure.
  • Report lost-and-found items to the Executive Housekeeper.
  • Move furniture as directed.
  • Help ensure a safe working environment at each site and office.
  • Perform duties related to site operations as directed by the Executive Housekeeper.
  • Help ensure units are turned on time.
  • Be prompt with assignments and appointments.
  • Use supplies and equipment efficiently and effectively.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly.
  • Build positive customer relations and assist resort guests and owners.
  • Make guest deliveries as directed.
  • Develop and maintain knowledge of the resort.

Benefits

  • Starting pay of $16.50 per hour.
  • Potential Refer A Friend bonus.
  • Paid training.
  • Benefits package including medical, vision, and dental coverage, and paid time off.
  • Opportunities for growth and career development.
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