Houseperson / Runner- HVRW

HOTEL VALENCIA CORP • San Antonio, TX

20d • Onsite

About The Position

Provide excellent service to hotel guest rooms in a devoted and efficient manner. Responsible for stocking housekeeping supplies for the various housekeeping functions in the hotel, clean, and maintain the guest hallways and other hotel areas as assigned. Support and service the room attendants. Valencia Hotel Group is a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Requirements

• High School Diploma or equivalent
• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Proficiency in basic computer and cell phone navigation
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities
• Standing/Walking: Constantly. Often for long periods.
• Crouching (Bend at knees): Frequently. Bending to vacuum and perform cleaning duties.
• Bending to waist: Frequently
• Pushing/Pulling: Frequently. Pushing 200-pound cart.
• Lifting/Carrying: Frequently. Lifting 50 lbs.

Nice To Haves

• Previous housekeeping experience preferred, but not necessary.

Responsibilities

• Delivering/carrying down and sorting linen
• Special cleaning projects
• Vacuuming guest corridors
• Delivering guest laundry
• Discarding trash from guest rooms/corridors/service landings
• Room readiness
• Moving furniture
• Delivering glassware and other requests by supervisors or managers
• Delivering guest requests and guest interaction to the Valencia standard
• Constant communication with management or supervisors
• Must be able to navigate a work phone and communicate via hotel provided applications
• Maintaining a safe environment, following hotel policies, or meeting industry compliance standards
• Ensure chemicals are used according to OSHA regulations and Hotel Valencia standards
• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties assigned by the supervisor

Benefits

• Medical
• Dental
• Life insurance
• Paid Time Off
• Paid Community Service Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED