Houseperson Banquet

IHGChicago, IL
Onsite

About The Position

The Houseperson Banquet reports directly to the Banquet Floor Manager and interacts with other employees of the Food & Beverage department, guests, and other departments. The role involves setting up function rooms with necessary equipment, providing and refreshing ice water and glasses, sweeping and vacuuming function rooms, removing debris, picking up and delivering boxes and meeting materials, and delivering boxes to the business center for shipping. The Houseperson ensures rooms are clean and presentable when not in use, maintains wastebaskets, and sets up meetings with supplies like pads, pencils, and coasters. The role requires adherence to the Hotel’s grooming policy, maintaining a cooperative and professional working style, performing tasks with concern for safety, complying with guest requests, and attending required meetings and training sessions. IHG is committed to providing a safe, secure, and healthy workplace, and employees are responsible for complying with all workplace health and safety requirements. IHG is one of the world’s leading hotel groups, dedicated to delivering True Hospitality for Good, making guests and colleagues feel welcome, cared for, recognised and respected.

Requirements

  • Fast learner
  • Ability to read & speak English
  • Ability to lift at least 100 lb.

Responsibilities

  • Sets up function rooms with the necessary equipment according to the Banquet Event Orders.
  • Provides ice water & glasses & refreshes as needed.
  • Sweeps & vacuums function rooms, removing debris.
  • Pick up & deliver all boxes & meeting materials.
  • Delivers boxes to business center for shipping out.
  • Ensures rooms are clean & presentable when not in use.
  • Maintains wastebaskets at registration desks & inside meeting rooms.
  • Sets up meetings with pads, pencils, coasters, etc. as per BEO.
  • Adheres to Hotel’s grooming policy.
  • Maintains a cooperative, professional working style with supervisors & fellow workers.
  • Performs all tasks with utmost concern for safety for self & fellow workers.
  • Complies with all guest requests.
  • Attends meetings and hotel training sessions as required by hotel management.
  • Comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
  • Perform other duties, tasks and special projects as assigned.
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