Banquet Houseperson

Eldorado Hotel & Spa•Santa Fe, NM

just now

About The Position

About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you take pride in creating clean, safe, and welcoming environments, we invite you to join the Heritage family. Why This Role Matters We are seeking a dependable Banquet Houseperson to join our team! In this role, you will play an essential part in the success of events by ensuring banquet spaces are properly set, maintained, and restored with efficiency, safety, and professionalism. Your behind-the-scenes work creates the foundation for memorable guest experiences.

Requirements

Strong attention to detail and commitment to quality.
Ability to remain calm, courteous, and guest-focused at all times.
Strong work ethic and team-oriented attitude.
Ability to follow instructions and work efficiently with minimal supervision.
Good verbal communication skills.
High school diploma or equivalent required.
Flexible availability including nights, weekends, and holidays.

Nice To Haves

Housekeeping or hospitality experience is a plus.

Responsibilities

Set up, reset, and break down banquet and event spaces according to event requirements, diagrams, and BEOs.
Transport, arrange, and store tables, chairs, staging, and event equipment.
Perform thorough post-event breakdowns including removal of linens, flatware, glassware, décor, and trash.
Maintain clean, organized storage areas and service spaces.
Monitor and report safety hazards and maintain a safe working environment.
Assist guests and resolve concerns promptly and professionally.
Support banquet service teams to ensure smooth event execution.
Maintain a professional appearance and uphold company safety and service standards.

Benefits

Competitive pay and comprehensive benefits, including a 25% match for 401k!
Generous employee discounts across Heritage Hotels, restaurants, spa, and retail!
Complimentary meals during scheduled shifts!
Free employee parking!
Opportunities to grow your skills and career by working across multiple hotel locations, allowing you to build a full-time schedule and enjoy full-time benefits!
Supportive, people-first culture rooted in New Mexico pride and community!

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