Amway Grand Plaza Houseperson/Banquet Set Up - 3rd Shift

AHC Hospitality•Grand Rapids, MI

14h•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional experiences for guests. The company invests in supporting associate growth and sees their success as their own. This role is with the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, or Courtyard by Marriott Downtown. This is a full-time, 3rd shift position, requiring weekend availability. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

Requirements

Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and fostering a positive atmosphere.
Time Management: Efficiently manage time and prioritize tasks to ensure smooth event operations.
Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform physical tasks associated with event service.
Professional Appearance: Maintain a neat and professional appearance in accordance with company standards.
Adaptability: Flexibility to adjust to changing situations and requirements based on the nature of events.
Communication Skills: Ability to communicate clearly and effectively with guests, team members, and management.
Problem-Solving Skills: Capability to address and resolve guest concerns or issues promptly and professionally.
Attention to Detail: Keen eye for detail to ensure accuracy in service and presentation.
High school diploma or GED

Nice To Haves

Related experience and/or training is a plus

Responsibilities

Fulfill the daily operations of the banquet room set up within all AHC properties.
Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards.
Create a teamwork environment in the department and produce quality service to each guest.
Completion of tasks as designated by assignment sheets E.O.'s and/or need.
Inspection of meeting rooms to insure they are ready for client functions.
Responsible for the transport and set- up of equipment between the existing facilities and other locations.
Maintain equipment and report all damage equipment to assistant manager or manager for promptly repairs.
Responsible to ensure of all equipment necessary for events communicate to Assistant Manager or manager of any especial need of equipment.
Oversee maintenance and upkeep of all equipment and Meeting Room Spaces.
Oversee maintenance and upkeep of all storage areas.
Manage flow of activity throughout the hotel and other places during production and during events.
May be required to assist other departments with setting up family-meals/ buffets.
Insure departmental safety and emergency procedures are being followed.
Walk thru the hotel areas assigned to Conference Services Department to ensure areas are clean and unnecessary equipment has been removed.
Any and all other duties as assigned by the manager.