Esme Hotel: Houseman
Think Hospitality•Miami Beach, FL
•Onsite
About The Position
Responsible for stocking supplies and carts, assisting Room Attendants & Turndown Attendants, delivering guest requests, and special projects assigned by the Manager. The goal is to provide and maintain the highest possible service standards to clientele at all times.
Requirements
- Must be able to carry 75 lbs
- Commitment to superior customer service and excellent customer service skills
- Strong initiative and self-motivation
- Fluency in job related English both verbal and non-verbal
- An appreciation and respect for the diversity of all individuals in the workplace
- Ability to handle pressure and work in a fast paced environment
- Minimum one year experience within housekeeping dept
- Must be able to work days, evenings, and weekends as necessary
Responsibilities
- Assist room attendants with soiled linen and trash
- Sweep and mop walkways, stairwells, vending areas and foyers
- Clean and remove spots and spider mites from walls and doors
- Clean doors to suites and thresholds
- Obtain amenities and supplies, rotate mattresses and move furniture as assigned by manager
- Maintain linen rooms in neat, orderly condition
- Deliver items to suite on request
- Assist in picking up dirty glasses and delivering clean glasses
- Assist with special projects as directed by Management
- Assist in deep cleaning of guest rooms by moving furniture and cleaning specific areas
- Clean glass area on the balconies
- Stock room attendant linen carts
- Inspect linen closets for excess supplies, including removing excess supplies from linen carts and linen closets
- Collect and wash all glassware by running items in stewarding dishwasher
- Returns items back to closets
- Keeps work area neat and clean
- Assists in other areas assigned by manager such as lobby attendant, house attendant, and/or runner due to changes in weather, occupancy, scheduling
- Assists in the linen truck delivery
- Assists in the linen chute when advised by manager
- Moves furniture when requested by manager
- Reports any safety concerns to manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
