Esme Hotel: Houseman

Think HospitalityMiami Beach, FL
$15 - $16Onsite

About The Position

The Houseman is responsible for stocking supplies and carts, assisting Room Attendants & Turndown Attendants, delivering guest requests, and completing special projects assigned by the Manager. The goal is to provide and maintain the highest possible service standards to clientele at all times. This role involves assisting with various housekeeping tasks to ensure the cleanliness and orderliness of guest rooms and hotel common areas.

Requirements

  • Must be able to carry 75 lbs
  • Commitment to superior customer service and excellent customer service skills
  • Strong initiative and self-motivation
  • Fluency in job related English both verbal and non-verbal
  • An appreciation and respect for the diversity of all individuals in the workplace
  • Ability to handle pressure and work in a fast paced environment
  • Minimum one year experience within housekeeping dept
  • Must be able to work days, evenings, and weekends as necessary

Responsibilities

  • Assist room attendants with soiled linen and trash
  • Sweep and mop walkways, stairwells, vending areas and foyers
  • Clean and remove spots and spider mites from walls and doors. Clean doors to suites and thresholds
  • Obtain amenities and supplies, rotate mattresses and move furniture as assigned by manager
  • Maintain linen rooms in neat, orderly condition. Deliver items to suite on request. Assist in picking up dirty glasses and delivering clean glasses
  • Assist with special projects as directed by Management
  • Assist in deep cleaning of guest rooms by moving furniture and cleaning specific areas
  • Clean glass area on the balconies
  • Stock room attendant linen carts
  • Inspect linen closets for excess supplies. This includes removing excess supplies linen carts and linen closets
  • Collect and wash all glassware by running items in stewarding dishwasher. Returns items back to closets
  • Keeps work area neat and clean
  • Assists in other areas assigned by manager such as lobby attendant, house attendant, and/or runner due to changes in weather, occupancy, scheduling
  • Assists in the linen truck delivery
  • Assists in the linen chute when advised by manager
  • Moves furniture when requested by manager
  • Reports any safety concerns to manager
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