HOUSEMAN

Fine Hospitality Group LLC•Des Plaines, IL

3d•$0 - $18•Onsite

About The Position

The Houseman is responsible for maintaining guestrooms, working areas, and hotel premises in a clean and orderly manner. This role involves a variety of tasks to ensure a high standard of cleanliness and guest satisfaction. The Houseman will respond to guest requests, identify maintenance issues, and perform cleaning duties for various areas of the hotel, including guest rooms, public areas, and restrooms. This position requires the ability to work independently and as part of a team, with a strong focus on quality expectations and standards.

Requirements

Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Minimum of 1 year of experience, preferably in Hospitality Industry.
Must be a strong leader, self-motivator, and team builder.
Must be able to work independently and as a team player.

Nice To Haves

Willing to take responsibility and accountability for the team.
Able to perform routine responsibilities with minimal direction.
Well-groomed and professional appearance.

Responsibilities

Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
Cleans rooms, hallways, and restrooms.
Washes walls and ceiling, moves furniture and turn mattress.
Sweeps, mops, scrubs, waxes, and polishes floor.
Dusts and polishes metalwork.
Collects soiled linen for laundering.
Received linen supplies from floor shoots.
Maintains housekeeping carts.
Removes trash collected by room attendants.
Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.
Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels, cribs, cots, and other items to the guest rooms on requests.
Perform duties of room attendant when necessary.
Sort linen, stock room attendant closets.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help the house cleaners with the heavy lifting when super cleaning / spring-cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from the poolside and other service area and take to appropriate locations in the prescribed manner.
Assist room attendant / house cleaner with placing bed boards, rollways beds, extra bed etc.
Report missing / found articles, damage, or merchandise problems to the housekeeping supervisors.
Always respond in a friendly, helpful manner to guests and other colleagues.
Take up any tasks assigned by the supervisors as and when needed.
Report to work in required uniform and in adherence with the Hotels Dress Code Policy.